"Historic restaurant, with very nice atmosphere. View of the port which creates a beautiful sight. The first part of the lunch went quite well. We sat down at 1pm, everything went normally, once the water was finished it was asked for but not brought, the appetizers arrived, very good, unfortunately not all the guests took them. I order water and wine again. Which are brought after a while. We see that all the other tables receive appetizers, first courses and second courses with the normal waiting times. As time goes by the waiters come to check the tables and also look at our table. At 2.15pm I point out that we are still waiting for the first ones. The waiter replies that he will take care of it immediately. At 2.45pm I get up from the table and talk to the older waiter. After a couple of minutes he comes to our table and tells us that the first courses will arrive in five minutes. It 's 3.10pm the first courses arrive, very good, we announce that given the time we will no longer take the second courses. After that I explain to the head waiter that in a professional service you can also make mistakes, but some people at the table waited more than two hours for a plate of pasta. More attention is needed, also because after the first hour the thing had already been pointed out. Saying sorry in the same way you say good evening, without doing anything concrete, sounds like a mockery. We also had to wait to pay and the owner asked me if we wanted a coffee. Result, my daughter 's birthday ruined, seven customers lost. Think about it..."
