Stirling
Indulgence Cafe And Bistro

Indulgence Cafe And Bistro

51 King St, Stirling FK8 1DN, UK, United Kingdom

Cafe • Delis • British • European


"Hi Garry, We are indeed saving the best to last. Now try and back your lies up. To indulgence cafe and to those of you who have believed the disgusting lies regarding our visit to the cafe, please read this response and view our evidence below that proves the chef/owner Garry is telling complete and utter lies about us. He has not only told lies and made up a fraud story but he has also abused our privacy protection rights and has illegally included photos of a child. We all paid for our food and drinks apart from one member of our party who was served burnt and dry food. He did not eat his food and as you can see from the picture I have attached the meal which was inedible. We made a complaint to Diane who served us and first her response was defensive but then agreed the food was burnt. She told us we need to escalate our complaint to the chef. The chef came to our table but instead of listening to our complaint or even looking at the burnt food he tried to teach us a lesson on how food is meant to be cooked. This is not customer service at all! We all of course disagreed with Garry so decided we were not going to pay for the ONE burnt untouched full Scottish breakfast, I mean who would?? We then proceeded to make payment luckily via card! We have proof of all payments which are attached to this review. We also have the paper receipts printed by the staff! We are being called thieves and Garry is accusing us all of stealing his property. Garry told us we were going to get arrested and charged. Why would we be arrested and charged if the rest of us paid and we followed our consumer rights? This is absurd! We left the cafe and felt quite upset! To our shock we then started to receive notifications from our banking apps letting us know that Indulgence cafe have refunded us all for our payments!!! Initially we thought it was a gesture of good will from the cafe, however after seeing Garry's responses to one of my friends reviews I feel differently! Garry then proceeds to name and shame us which is a deformation of our character and the truth. He is a liar, fraudulent and our evidence and police investigation will prove this!! DO NOT VISIT THESE SELF EMPLOYED FRAUDSTERS!!"

Molly Malones

Molly Malones

11-13 Maxwell Place, Stirling, United Kingdom

Pubs • Steak • Irish • British


"what was once a great pub has now lost all its friendlyness,atmosphere and character 7pm on a monday me and my gf and 4 others who we had just met were having a happy conversation were told to speak quieter just cos there was a staff meeting on the tables next to us on questioning this a rude staff member obviously showing off to the youg recruits rapidly told us finish drinks and go. really at 7pm in a pub ??? in 30 odd year of going to public houses and 10year of using this one this was a first !! absolutely shocking tbh ....... reply ...........tone it down for people at same table ? really ???2 of us had one table other 4 had one table ,,,it was clearly stated to speak quieter for the benefit of your meeting which we protested about ,,,,and rightly so ,,you can try to twist it round towards us for our protest all you like but wont change the facts ,,the pub is a shadow of its former self .........reply just to clarify it wasnt actually me and gf that was asked to be quiet it was the other group on table next to us (fact i could clearly hear everything being said in your meeting of 10/15 staff which doesnt set a great tone for a night in pub (fact we protested as we felt THEY were being treated unfarely and we were engaging in there conversation. ...it seems you are trying hard here to twist things in the direction of us the customer in order to mask the terrible customer service..."