Telefon: +441442949999,+441442862560
Adresse: 163-165 High Street, HP4 3HB, Berkhamsted, United Kingdom
Stadt: Berkhamsted
Gerichte: 35
Bewertungen: 925
Webseite: https://www.lussmanns.com/restaurants/berkhamsted/
"Very disappointing. I have enjoyed eating at Bill 's several times over the last few years, mostly at the Berkhamstead branch. Last night 's visit was far below the modest standard we have come to expect. Tuesday night is not usually a busy night and there were almost as many staff as customers at around 8pm. Perhaps bored out of their minds, the waitresses were deep in conversation with the waiter around the till and apparently forgot what was expected of them once our orders were taken. The food and simple drinks eventually arrived after much prompting, brought by the very apologetic waiter. The platter starter was very nice but the burgers weren 't. The well done one was too dry while the medium was under cooked and the bun was stale and fell apart, as if it had been inexpertly thawed in a microwave. The chips were limp and not crisp. In previous visits, all had been just right. The point of a limited menu is to ensure a consistently high standard. The chain needs to decide whether it is going to close this failing branch or invest in some proper management to bring it back up to scratch."
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