Telefon: +441851702740
Adresse: 11 James Street, HS1 2QN, Eilean Siar, United Kingdom
Stadt: Eilean Siar
Menü Gerichte: 3
Bewertungen: 578
"Had a very disappointing experience tonight when phoning to make a takeaway order. The manager answered the phone and I thought great! Ordering with allergies usually goes pretty well when speaking to managers, not this time. When enquiring about if a dish had any dairy I was offered a gluten free alternative, an entirely different allergen, without checking if the gluten free option contained dairy. When I reminded him that it was dairy I was enquiring about and asked if he could maybe check the ingredients so I could be sure he laughed and I was told mockingly “oh well I’ll ask but I don’t know if I’ll get an answer”. I decided then it was not a safe option for me to order any food from here when this is the attitude towards allergies and abandoned the order. Staff (manager no less! displaying little to no knowledge about allergies, guessing what dishes contain and then making customers feel like a nuisance for enquiring what they can safely have is very disappointing to see. Allergies can be life threatening and this kind of attitude is simply not good enough."
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