Frankie Benny's Merry Hill

The Merry Hill Centre, Brierley Hill, United Kingdom

🛍 Wine, Chicken, American

2.4 💬 6 Bewertungen

Telefon: +441384265554

Adresse: The Merry Hill Centre, Brierley Hill, United Kingdom

Stadt: Brierley Hill

Gerichte: 35

Bewertungen: 6

Webseite: http://www.frankieandbennys.com/restaurant/frankie-bennys-merry-hill

"After about 10 minutes, we were seated. While our drink and food orders were taken fairly quickly, our starter took an unusually long time to arrive, especially considering that other tables, who were seated after us, received their appetizers before we did. When our main courses were finally served, I realized I had no cutlery! I attempted to flag down a staff member to ask for some, but after receiving no response, I had to borrow some from the table across from us. When we finished our main courses, we asked for the bill. Unfortunately, when the waitress brought it to us, a glass of wine accidentally spilled all over me, shattering and scattering pieces everywhere. Once again, we struggled to get anyone’s attention for help. Overall, we were very disappointed with the service that night. While the food was quite good, our experience left us feeling reluctant to return anytime soon, despite having enjoyed dining at the Merry Hill Frankie & Benny's in the past."

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User User

The atmosphere was lovely, with pleasant music appropriate for birthdays, but there were several issues. They couldn't find my reservation, so I had to show it to them on my phone. The service was slow, and our meals arrived at different times. Additionally, there was a mistake with the bill, where I was incorrectly charged twice for the same dish. My son's meal was dry, so he ended up eating mine. Overall, I won't be returning.

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Bewertungen

PamK
PamK

The atmosphere is what you'd expect, with nice music playing for birthdays and an overall pleasant vibe. However, they couldn't locate my reservation, and I had to show them proof on my phone. The service was slow, and the food that we ordered together came out at different times. Additionally, the bill was incorrect, as they charged me twice for the same meal. My son found his food dry, so he ended up eating mine. Overall, I don’t plan on returning.


Yvette
Yvette

We visited the restaurant several times, but after our last experience of poor service and food, we decided to give it another chance. Unfortunately, the experience was even worse than before. Both my son and I ordered carbonara, which was swimming in grease and had barely any sauce. The waitress acknowledged this and offered to replace it, but the alternative dish took a long time to arrive, and by the time it did, my wife had already finished her meal. Additionally, my wife’s chicken dish was unsatisfactory, as it was extremely dry. Being a type 1 diabetic, she had very few options and had to eat what was available. We will not be returning and would definitely not recommend this restauran...


User
User

We have visited this restaurant several times, but after our last experience with subpar service and food, we decided to give it another chance. Unfortunately, it was even worse this time. My son and I ordered Carbonara, which was overly greasy and lacked sauce, a fact that the waitress acknowledged. We requested a different dish, but it took a long time to arrive, and by the time it did, my wife had already finished her meal, so we ended up leaving the second dish untouched. My wife's chicken dish was also disappointing, as the chicken was extremely dry. Being a type 1 diabetic, she had limited options but to eat what was served. We will not be returning, and I wouldn’t recommend this resta...


OpenTable
OpenTable

After about 10 minutes, we were seated. Although our drinks and food were ordered quickly, our starter took a long time to arrive, even though other guests who were seated after us received theirs first. When our main courses were served, I discovered that I had no cutlery. I tried to get the attention of a staff member for some, but received no response. Thankfully, a lady from a nearby table kindly offered me some spare cutlery. After finishing our main courses, we requested the bill. Unfortunately, as the waitress placed it on the table, a glass of wine was knocked over me, shattering into many pieces. Again, we couldn't get anyone’s attention to help us with the mess. Overall, we were...


User
User

After about 10 minutes, we were seated. While our drink and food orders were taken fairly quickly, our starter took an unusually long time to arrive, especially considering that other tables, who were seated after us, received their appetizers before we did. When our main courses were finally served, I realized I had no cutlery! I attempted to flag down a staff member to ask for some, but after receiving no response, I had to borrow some from the table across from us. When we finished our main courses, we asked for the bill. Unfortunately, when the waitress brought it to us, a glass of wine accidentally spilled all over me, shattering and scattering pieces everywhere. Once again, we struggl...

Kategorien

  • Wine Eine kuratierte Auswahl an erlesenen Weinen aus aller Welt, mit reichhaltigen Rotweinen, knackigen Weißweinen und eleganten Rosés, die perfekt zu Ihrem Essen passen. Genießen Sie das einzigartige Aroma, den Geschmack und die Komplexität jeder Flasche.
  • Chicken Saftig und herzhaft, unsere Hähnchengerichte werden mit zartem Fleisch, geschmackvollen Gewürzen und vielfältigen kulinarischen Inspirationen hergestellt. Genießen Sie eine köstliche Vielfalt, die sicher jeden Gaumen zufriedenstellt.
  • American Genießen Sie klassische amerikanische Aromen mit unserem vielfältigen Menü, das saftige Burger, knuspriges Brathähnchen, herzhafte BBQ-Rippchen und frische Salate bietet. Schwelgen Sie in zeitlosem Komfort mit jedem Bissen, kreiert, um alle Geschmäcker zufriedenzustellen.

Ausstattung

  • Amex
  • Visa Card
  • Mastercard
  • Diners Club

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