Telefon: +442088660286
Adresse: 11 High St, Pinner HA5 5PJ, United Kingdom
Stadt: Pinner
Menü Gerichte: 35
Bewertungen: 5520
Webseite: https://www.friendsrestaurant.co.uk/
"I booked a table 2 weeks in advance to celebrate our friend 's birthday. 8 days later the restaurant emailed me to say that they are cancelling my reservation due to being closed because of the refurbishment. After having spent the whole evening trying to book another restaurant (on valentine 's day weekend! , I decided to check Friends ' website only to find out that they were inviting people to celebrate valentines day with a special tasting menu. I called the restaurant and asked if I could book a table. Yes, they said. So you 're open? I asked. Yes, they were open. When I confronted the manager Keri Wessels , she offered no apology and spoke to me like a schoolmaster lecturing a naughty student. She clearly couldn 't give a toss about loosing a client. It 's a shame, I 've been to Friends once and I liked the food. But after having faced such appalling attitude I don 't think I will ever bother booking there again. How can I be sure that they won 't cancel my table last minute with some new excuse?"
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