Harvester The Old Castle

Harvester The Old Castle Old Castle RoadGloucestershire SP1 3SF, Salisbury, United Kingdom

🛍 Pub, Pubs, Pizza, British

3.8 💬 9040 Bewertungen
Harvester The Old Castle

Telefon: +441722328703

Adresse: Harvester The Old Castle Old Castle RoadGloucestershire SP1 3SF, Salisbury, United Kingdom

Stadt: Salisbury

Gerichte: 35

Bewertungen: 9040

Webseite: http://www.harvester.co.uk/restaurants/southwest/theoldcastlesalisbury

"They didn't have our booking in their system which caused issues due to it being a busy Mother's Day. Open Table had sent me an email confirmation. They made me feel like it was my fault and I was a burden to them. This was difficult as it is likely to be the last Mothers Day with my mum who has cancer so we were already quite emotional. When I said I had booked a table for the woman at the desk said "but there is of you" I apologised on behalf of my month old son who I didn't know I should have booked a place for. She replied with "so there is that makes it difficult." I appreciate should book for all people but the attitude was ridiculously poor. I felt embarrassed to be such a burden to them, having to bend over backwards to accommodate Mt booking and provide a child seat. Will never go there again, not even under duress. A sensitive mothers day ruined and a shame that Open Table support this restaurant after all of the positive bookings I have made in the past.I hope this was useful to you, I don't usually complain, but I shall certainly remember that meal as the worst meal experience of my life. Thank you, Steve"

Dave Dave

excellent meal. great value and friendly service. warm and cozy room felt very welcome

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Bewertungen

Tina
Tina

The service is very friendly and speedy, staff very polite. Food is great well cooked. Great friendly atmosphere.


Brandon
Brandon

Enjoyed the meal ,at a very good price,child friendly as we had our granddaughter. Having been able to reserve table ,an added bonus.


Mary
Mary

we had a nice meal on Sunday night. we did not have to wait for a table, salat was fresh, eating came fast was delicious. we didn't even have to wait for the bill. a good experience.


Thomas
Thomas

amazing service and eat again in harvester salisbury. the young chap with the bart served us and as always, was polite, attentive and treated us like special guests. large meal, cheap beer and all round big team efforts. well done.


Pete
Pete

My wife and I have been to The Old Castle many times and have yet to have a bad experience, My wife is wheat gluten intolerant and yet the staff are always as helpful as possible each and every time we dine there. So ten out of ten


عبدالناصر
عبدالناصر

My daughter and I had a super trip to Salisbury Harvester, for Breakfast. This was because Tash (our waitress) was absolutely amazing!! She greeted us, sat us at our table (per our preference to be by a window) and served us. Super quick and friendly service, ever so efficient and made a real effort with my chatterbox of a daughter. Great representation for The Harvester! The recent referb at this location is also good, the outdoor spaces, toilets etc.


SJSGPM
SJSGPM

Unfortunately, our reservation was not found in their system, causing problems on a busy Mother's Day. Despite receiving a confirmation email from Open Table, the restaurant made me feel like the mistake was my fault and treated me as a burden. This was particularly difficult as it might be my last Mother's Day with my mom who is battling cancer, adding to the emotional distress. When I mentioned I had booked a table for 4, the staff at the desk pointed out that there were 5 of us, prompting me to apologize for my 8-month-old son who I hadn't realized needed a reservation. The response was dismissive, making me feel like an inconvenience. I understand the importance of booking for all member...


Imogen
Imogen

they did not have our booking in their system that caused problems because it was a busy mother's day. open table had sent me an email confirmation. they made me feel like it was my fault and I was a last for them. this was difficult because it probably was the last mother's day with my mother who has cancer, so we were quite emotional. when I said I booked a table for 4 said the woman in the writing, but there are 5 of them I apologise in the name of my 8 months old sohnes, who I didn't know I had a place for booked. she answered with so there are 5 that makes it difficult. I guess 8 should book for all people, but the attitude was ridiculously bad. I felt embarrassed to be such a burden to...


Dale
Dale

They didn't have our booking in their system which caused issues due to it being a busy Mother's Day. Open Table had sent me an email confirmation. They made me feel like it was my fault and I was a burden to them. This was difficult as it is likely to be the last Mothers Day with my mum who has cancer so we were already quite emotional. When I said I had booked a table for the woman at the desk said "but there is of you" I apologised on behalf of my month old son who I didn't know I should have booked a place for. She replied with "so there is that makes it difficult." I appreciate should book for all people but the attitude was ridiculously poor. I felt embarrassed to be such a burden to t...

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Ausstattung

  • Beer
  • Wine
  • Amex
  • Wifi

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