Telefon: +441492873373
Adresse: 72 Mostyn Street, Conwy, United Kingdom, LL30 2SB
Stadt: Conwy
Menü Gerichte: 9
Bewertungen: 11234
"Staff don't care about you and will happily watch you get pestered by others. AVOID. Me My partner recently visited for the first time, although the food was good our dinner date was rudely interrupted by a random member of the public, who stood over our tablet attempting to tell us about the oddest subjects but more importantly waving/pointing their fingers all over our food, after 5 minutes of us nicely hinting to this member of the public to leave us alone, this person would not take the hints and continued to pester us, we then made it very clear to move away from us, especially after touching our food, they did not listen, at this point, staff should have stepped in but they didn't. The whole time whilst the above was occurring, the majority of the staff including what we believe to be the manager, just stood in the background watching us, it was very obvious how uncomfortable we were and that this member of the public was not welcome at our tablet, the staff did absolutely nothing apart from watching. After the member of the public finally left, only then did a member of staff come over to apologise for the actions of the member of the public during this apology they admitted to knowing this person (which points towards this person being a regular, be aware! I understand Staff can't control the actions of a person or how they behave but if your customers are clearly uncomfortable/being pestered whilst on your premises by someone you know is a regular/known for doing this type of behavior, the least you can do is, step in/just offer to help your customers. Due to this experience, unfortunately, myself my partner will not be attending again."
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