Telefon: +441914275549
Adresse: Towers Place, South Shields, United Kingdom
Stadt: South Shields
Gerichte: 19
Bewertungen: 5443
Webseite: https://www.mcdonalds.com/gb/en-gb.html?cid=RF:YEXT:GMB:8261069:Clicks:DIRSYN:
"I am totally P_____ off with McDonald's and pretty much every takeaway in the country right now. Went to McDonald's Simonside Just to get a happy meal for my grandson. Was going to go through the drive through but the queue of cars was massive....So the wife said she would go inside for it. There were quite a few people congregating outside including police officers. Clearly waiting for their orders. So I knew I was in for a bit of a wait. But why. Well I will tell you why. Because priority was being given to all the Just eat delivery drivers that were turning up. I overheard a staff member telling another staff member that they had pending delivery orders to get through. And that was without the other orders that were coming in. Absolute joke. Just eat nd deliveroo are the worst thing that's ever happened in this country. Customer service to the loyal walk in or drive through customer has gone out of the window. To prioritise deliveries before your walk in drive in customers is a disgrace. I remember when McDonald'sand burger king and KFC managed perfectly well without doing deliveries but now greed has taken over. mins to get Just one happy meal. The poor police officers were probably on their break which was taken up by waiting for their food. I had the same experience at burger king a couple of weeks ago. But I can tell you this, unless they figure out a better system to help cope with both walk in customers and deliveries, I will never ever, I dont care how much I fancy a McDonald's or burger king, I will never set foot in these places again. Absolute disgrace."
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