Telefon: +441582431808
Adresse: BRIDGE STREET, BEDFORDSHIRE, Luton, United Kingdom
Stadt: Luton
Gerichte: 8
Bewertungen: 7646
"Since I’ve been waiting for over an hour for my order to come I may as well write a review on how awful the customer service here is. I came with a family of 9 and everyone had received their order but me. I then asked a specific waiter who goes by the name Timmy where my order is (a medium sunset burger with peri-salted chips to be precise) and she refused to believe we ordered it even after showing her the receipt. After eventually agreeing that there was a sunset burger missing, she practically slammed my order onto the table and didn’t apologise. I am absolutely disgusted by the awful customer service delivered from this specific waiter because even though it wasn’t her fault that the order came late, the least she could’ve done was apologise and be polite. I would also like to point out that the burger bun is burnt and is nothing like the sunset burgers I usually order from the Nando’s in Milton Keynes (I attached the picture to this review). I will be very surprised if she is still working here when I next come as I know we aren’t the only customers who dealt with her pathetic attitude. Ridiculous."
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