"Coffee was fine, food arrived quickly and was fine, good eggs, beans, toast and hash browns plus veggie bap. Very low quality catering sausages, though. Service was really strange. The American guy on the till was really friendly and efficient. Top marks to him, and to the woman who served our food to the table. 3/4 staff members were very helpful, friendly and efficient. However …. The female, young, member of staff wearing a vest top was *extremely* rude to a lady sitting next to us upstairs, who was completely minding her own business and was charging her phone. Lady had bought a cake and a coffee…."