Telefon: +441353666360
Adresse: 36 High Street, CB7 4JU, East Cambridgeshire, United Kingdom
Stadt: East Cambridgeshire
Menü Gerichte: 5
Bewertungen: 1431
Webseite: http://www.elycathedral.org/plan-your-visit/eat-drink-shop/the-almonry-restaurant
"We reserved a table for 4 of us. We stood in a queue outside for 20 minutes, we were then shown to our table waiting for the other two family members to arrive. We waited and waited until a waitress appeared to take our order then 45 minutes passed with no drinks. The waitress appeared flushed and apologised saying we could have the drinks for free. Fair enough. 45 minutes after no main course. My daughter left the table to find the waitress who said it wasn’t on the system. The food appeared 20 minutes after that. By the time we finished our food the restaurant had emptied and the kitchen had closed. Our next course and the waitress had failed to materialise again. We told another very apologetic waitress who was clearing that we were leaving as we had really had enough. She went to call her supervisor who took another 10 minutes to arrive. The supervisor apologised and waived the bill. She said they were very busy outside. We mentioned we found our waitress chatting when we were forgotten. We are so disappointed as this was a special family meeting. Yes we didn’t have to pay but it was an awful experience, not to be repeated. Better planning, more staff and someone to meet and greet at busy times."
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