Telefon: +441925558758,+441925224549
Adresse: 54 High Street, WA12 9SH, St. Helens, United Kingdom
Stadt: St. Helens
Gerichte: 7
Bewertungen: 7342
Webseite: https://www.pied-bull.com/
"Extremely slow service, despite not being very busy mid afternoon. Staff kept forgetting to bring our drinks too, we had to remind them a few times. Allergen menu was very difficult to navigate using their online QR code, especially with no signal and poor WiFi it was impossible. Room for improvement: always have a printed copy of the allergens, please! When a waiter came over with their own phone to show me the allergen menu it was hard to decode as the food shown on the allergen menu was different, or not in order to what was shown on the printed menu. When I finally figured out what I was allowed to have, the manager came and took my order and knew I couldn 't have wheat. When the meal finally came, my meal has a Yorkshire pudding on top of it! That has wheat.So cross contamination. And the manager knew that the Yorkshire pudding couldn 't be put on the plate. So clearly lack of communication with the waiters and the kitchen staff. GF sticky toffee was served with ice-cream rather than custard which I asked for, and the Sticky toffee has been over microwaved so it was really hard and dry. Other than that, the rest of the food I was able to have was great. But service in need for improvement. Hopefully it was just a 'bad ' day"
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