Telefon: +441422825880
Adresse: 46-50 Oldham Road, HX6 4DP, Halifax, United Kingdom
Stadt: Halifax
Gerichte: 10
Bewertungen: 778
"We booked a table for 5 of us for the November afternoon tea. We arrived and were seated after getting drinks. They told us it was a different menu to the one we ordered which was a little upsetting. It took nearly an hour for the food to be served to us with no one explaining until 5 minutes before that it was just being plated. When we were given the food it was all flat cold but we ate it as we were hungry and had been waiting for an hour to be served. The sweet food was mediocre and looked and tasted like shop bought food. No one came to ask us how it was and we weren't offered a cup of tea or any other drinks. We left the table 3 times to get fresh cutlery or plates. When we complained we were handed the phone that the manager was on the other side of who told us we should have complained sooner and not eaten the food, of course we were going to eat it. We were starving. In the end we were charged £10 per head, including the child, which I still thought wasn't worth it but I didn't want to be arguing with the young girl. It obviously wasn't her fault. With the business closing soon you'd have thought everyone would be trying to give the customers an amazing service. Very dissapointed."
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