The Rose Crown - Speisekarte

High Street, Shepway, United Kingdom, CT4 6TH

🛍 Pub, Fish, Steak, British

4.3 💬 1145 Bewertungen
The Rose Crown

Telefon: +441227220847,+441303840890

Adresse: High Street, Shepway, United Kingdom, CT4 6TH

Stadt: Shepway

Gerichte: 10

Bewertungen: 1145

Webseite: http://www.roseandcrownelham.co.uk/

"Awful experience and would not recommend to anyone this used to be a nice pub but after the treatment we experienced the other night, we will not return. My partner and I (local to Elham) came for a meal on Saturday night and the restaurant was fairly busy, but there was only one person serving, as well as occassionally working on the bar. We were very understanding of this when it took a long time to get our food, even though there was no real acknowledgement of how understaffed they clearly were. After finishing our main we waited patiently to have our empty plates removed and order our desserts in this time another table received their food, had it taken away and had their bill brought over and settled. After our patience wore out, we were trying to catch the employee’s attention and it felt like we were being deliberately ignored we ended up being the last table left in the restaurant and were still waiting to get our dessert menus! I had to go over to the bar to find help and to place our dessert orders, at which point I was bluntly told that the kitchen had closed. This seemed like a sudden change when all night we had been very polite and friendly to eachother, and we were simply trying to be understanding that the staff were busy and would get to us. When I questioned why we were not informed of this, as we were ready to order long ago and she could see we were waiting, there was no real response. We were forced to come up to the bar and pay, where again there was no communication or actual apology. Not only is it poor service and tainted a rare night out for us, it makes no business sense either why we were essentially refused business with no warning. We will not be coming back and would like to warn anyone else who may be treated in the same way. Additional negatives we found were the rowdy bar which not only affected the atmosphere of the dining experience, but also felt intimidating and meant we didn’t complain to the extent we wanted to at the time and the fact that later adding up the bill we realised that we were overcharged. If this was a service charge added without even showing us a receipt, when the whole issue was that we had no service, it would really round off this ridiculous experience!!!"

Speisekarte - 10 Optionen

Alle Preise sind Schätzungen.

OpenTable OpenTable

Had a really lovely meal and a great evening. Would recommend!! Thank you

Adresse

Karte anzeigen

Bewertungen

Logiscoop54
Logiscoop54

A very pleasant experience. Excellent food, excellent service and lovely surroundings. Very good value for money


Anne
Anne

So nice to enjoy good quality, good value and good service once more at the Rose Crown in Elham. Excellent Sunday lunch with the family. The new tenants deserve our full support. Try it and see!


Francis
Francis

Delicious food and good choice on the menu so it was difficult to choose but everything we had was delicious. There was a nice warm fire which made the place cosy. Was surprised that we were the only customers as it’s such a nice place...


TerrenceMT
TerrenceMT

Had dinner here tonight, the pub's third night since relaunch. I brought my children, who are budding food critics, and we all thought it was fantastic. We made it through 3 courses, expertly guided by Chloe, and it was all excellent. The beer and atmosphere...


Ahern1503
Ahern1503

Thank you to Chanelle who looked after us yesterday, she was lovely and really efficient. The food was tasty and well presented. Definitely recommend this pub and we would certainly return. Also, it’s nice to see the pub have clearly listened to the below reviews,...


Olwen
Olwen

Family Sunday lunch here. Food was generally good...the salt and pepper squid and mussels especially Mushroom pate not nice..However restaurant a little stark and lacking atmosphere...a few small touches such as a small vase of flowers or candle on the tables and some quiet background....


facca
facca

Enjoyed an excellent delicious dinner with friends at this beautiful pub restaurant in Elham. The small plates of calamari squid and lamb were so flavorful. For dinner the lamb and pork entrees were beautifully presented and amazed. Truly an unexpected pleasure and restaurant staff: manager...


Juliehokeycokey
Juliehokeycokey

We had an awful meal and got charged on our bill for items we hadn't ordered. I sent an email to the pub explaining all the problems and expected a reply. When I didn't receive a reply I went to the pub and asked to see the owner/manager he was in the garden but wouldn't face me to discuss problems. That is why I am writing this review. The steak was very well done when we asked for it to be rare. The food was very salty. I asked for a fizzy water and was told they didn't have water but soda water was added to my red wine. I had to ask for a refund which was reluctantly given on the items we hadn't had. Very disappointed.


hannah918273
hannah918273

Awful experience and would not recommend to anyone this used to be a nice pub but after the treatment we experienced the other night, we will not return. My partner and I (local to Elham) came for a meal on Saturday night and the restaurant was fairly busy, but there was only one person serving, as well as occassionally working on the bar. We were very understanding of this when it took a long time to get our food, even though there was no real acknowledgement of how understaffed they clearly were. After finishing our main we waited patiently to have our empty plates removed and order our desserts in this time another table received their food, had it taken away and had their bill brought ov...

Kategorien

  • Pub Genießen Sie eine lebendige Atmosphäre mit unseren klassischen Pub-Favoriten. Von herzhaften Burgern und Fish 'n' Chips bis zu würzigen Pasteten und Craft-Bieren verspricht unser Menü ein gemütliches Erlebnis, ideal zum Entspannen mit Freunden.
  • Fish Freuen Sie sich auf unsere exquisiten Fischgerichte, die aus dem frischesten Fang des Tages zubereitet werden. Von gegrillten Favoriten bis zu herzhaften Eintöpfen feiert unser Menü den Reichtum des Ozeans mit Aromen, die jeden Gaumen erfreuen.
  • Steak Genießen Sie erstklassige Stücke von saftigen, zarten Steaks, die fachmännisch zur Perfektion gegrillt werden. Jeder Bissen bietet eine Geschmacksexplosion, serviert mit klassischen Beilagen und köstlichen Saucen, um Ihr kulinarisches Erlebnis zu bereichern.
  • British Traditionell und herzhaft bietet das britische Menü Komfortklassiker wie Fish and Chips, saftige Braten und herzhafte Pasteten. Entdecken Sie vertraute Favoriten neu, liebevoll zubereitet mit zeitlosen Rezepten und frischen, lokalen Zutaten.

Ausstattung

  • Seating
  • Visa Card
  • Free Wifi
  • Mastercard

Ähnliche Restaurants

The Duke's Head

The Duke's Head

Main Road, TN25 6EG, Shepway, United Kingdom

Pub • Cafés • Steak • British


"I have to say since having my baby, I’ve been here twice, and it’s the most unwelcoming place I’ve felt being a Mum. The first experience, I had to change my baby on the floor of the toilets as there are no baby changing facilities available. (A mat you can place on the floor is kindly leant against the wall of the ladies toilets. That’s the extent of it . When booking with a high chair, there is no mention that there is no designated baby changing facilities. The second time I came I just didn’t bother trying, as I was advised that a table can be moved into the ladies loo if I don’t want to change her on the floor. We were kindly given a high chair as requested. However the type of high chair provided, my daughter is just ever so slightly still too small for (she is 13 months-the straps just don’t hold her in enough, not a fault of the pub, just a generic high chair that we aren’t quite ready for, in some places we’ve been the straps have been secure enough but sadly this one was not . So I decided to get my pushchair in and use that for her to sit and eat in so she’s safely secure. When it came to the attention of the staff that I was going to get the push chair, I have to say I have never been made to feel more of an inconvenience than I was today. Since having my child. I was met with comments “you’re going to get your push chair!?” Like it was a travesty. And then met with an enormous amount of comments, looks and whispers and fussing around me, about how this was going to take up too much room, we’d inconvenience other guests (may I add no one came to sit at the table we were next to at the time for the entirety of our stay!? , there was ample room for someone to sit and not be anywhere near the pram. But instead we had to take all our things and move…right in the doorway!? Where the pram was then right in the way of everyone coming in and out or passing to the main restaurant. I have never been treated so poorly in any establishment since becoming a Mum. It’s played on my mind all day and quite frankly I feel humiliated. I wish I’d known this before coming and I won’t be going again, and I want to as a Mum, let other Mums know. And give the restaurant a chance to accept my feedback and maybe make small changes to be more welcoming to mums with small children. There was another family with a baby in a pram across the way, I don’t think they received the same treatment, but I would stress this is not a baby friendly restaurant at all at the moment. My advice as a mother, is if someone calls to advise of a baby on the booking, advice them that there are no baby facilities, even if you have plans to add it in, it’s not there now and changing a baby on the floor is not acceptable or sanitary, bringing in a table without relevant safety features is equally not acceptable. In addition, be aware that some people may be bringing a pram as well as the need for a high chair. Every mother has a different scenario they bring when going out with their children."