The White Horse Otterbourne

Looking for an off M3 venue as a ‘pit stop’ we landed @11.30am for hot drink and snack (mushrooms on toast and avo on toast) All excellent and attentive staff. Give it a try!

Tilly is the perfect bar person. Amazing customer service and skills. Makes the best cocktails and attentive to the utmost reason why me and my lass come back every fortnight for our date night

Had a few minutes to kill , dropped by for morning coffee. Service was not great considering the place was virtually empty. Certainly didn’t feel very welcoming. Place was also very cold which matched the atmosphere Speisekarte ansehen

Our ladies dining group had a fabulous meal today. The quality of food, and variety/choice was excellent. To top it the staff were friendly, and waitress Erin was, especially so attentive and efficient in ensuring we had a great meal. Thanks

We were very disappointed with the food. The roast was luke warm and the meat so hard you couldn’t cut it with the knife provided. We ordered jam roly poly and that arrived the same nearly warm!! Would not recommend to anyone and won’t go again.

My wife and I were part pf a group of 9 friends who had booked lunch. Service was slow but our main complaint was the kale which was served with sea bream. 7 of the party had prdered this dish and not one of them could eat the kale becaise it was so tough. My wife had specifically asked for it to be well cooked it was so tough she couldny even chew it! The peanut sauce which was served with the chicken wraps was flavourless but at least this was changed when we complained! Speisekarte ansehen

Our waitress was very attentive and did her best to convey our comments about a very disappointing family meal. Prices charged for meagre portions were excused by the cost of their ingredients. So, that’s meant to explain a £30 sharing platter of 4 small, overcooked langoustines, 4 blinis with a small amount of trout and a dessert spoonful of crab, limp salad and two slices of bread. We used to be fans of Ideal Collection but our last couple of visits here have been very disappointing and we’ll be dining elsewhere in future.

Sunday roast for four. Tussle to get the beef cooked without the trendy pink look. Portions were on the small side. Thin gravy. Sunday roast is not difficult to do well. Couple next to us had returned their food a couple of times clearly wasn't going well. Pudding menu: I was going to go for the sticky toffee pudding with ice cream until I spotted it was vegan, gluten free, unleaded and so forth. Vegan ice cream is a contradiction in terms. How on earth does this get past trading standards. Milk Stout was banned out for similar logic. Very average.

We had a family celebration for my father's 91st birthday. Originally the manager, who I believe was Brenton on the night, had placed us in a long table. The slight hiccough was there was a step up and dad's mobility is challenged, using a stick..as is my brother's who's in a wheelchair. With no hesitation, we were moved to a table on the flat and another table added to it, BUT, Brenton put blocks under each leg, so my brother's chair could easily go underneath. This is real customer service in my opinion! The food was delicious, as last time and the service, prompt, efficient and warm without being over intrusive as if you were eating at a friend's. If I lived locally as opposed to London,... Speisekarte ansehen