Tq9 Brasserie Grill

The Royal Seven Stars Hotel, The Plains, South Hams, United Kingdom

🛍 Pub, Pizza, Steak, Fusion

4.1 💬 1057 Bewertungen
Tq9 Brasserie Grill

Telefon: +441803862125

Adresse: The Royal Seven Stars Hotel, The Plains, South Hams, United Kingdom

Stadt: South Hams

Menü Gerichte: 8

Bewertungen: 1057

"The restaurant was quite busy, but the staff seemed confused and the tables were dirty. I couldn't identify the soup, and despite being a St Austell pub now, I was not impressed. The prices were high and the portions were very small, with limited vegetarian and vegan options. My ploughman's platter was disappointing, with frozen bread, minimal cheese, and a lack of variety. I was charged around £14 for this meal, which was not worth it. I was disappointed and will not be returning."

Ganze Speisekarte - 8 Optionen

Alle Preise sind Schätzungen auf Menü.

Fischgerichte

Indisch

Malaysische / Orientalische Küche

Nachspeise

Brot

Steaks

Pizza

Thorney22 Thorney22

We often go and love ro share starters. Julia, Lily,, Phil and Miles all do a great job looking after us.

Adresse

Karte anzeigen

Bewertungen

Danielle
Danielle

Stopped in for a quick weekday meal, food came quick, good menu including the kids menu and great service.


anastasia
anastasia

Lovely staff and very friendly . Shabby room with dirty stained curtains. Poor breakfast selection only soft white sliced bread


Climber06752050516
Climber06752050516

Had a lovely meal, food was tasty and brilliant service! Served by Julie, Lily, Phil and Miles. Definitely will be returning again! Speisekarte ansehen


cawrbach
cawrbach

Lovely welcome , excellent roast although the menu described the beef as “pink” it was well done but very tasty) . The staff were all very helpful .


P
P

Julie, Lily, Phil, and Miles made a fantastic team, providing attentive service. The food was delicious and the atmosphere was top-notch. I would definitely go back again.


Brad
Brad

My colleagues and I enjoyed a delightful Christmas staff meal at this restaurant. The service was quick and friendly, and Luke, Barney, and Jess provided excellent service. The food was exceptional and everyone left feeling satisfied and content. Speisekarte ansehen


Katherine
Katherine

My mum and I had a wonderful stay and particularly enjoyed our dinner. The food was delicious, I had the fish and chips which was gluten-free and my mum enjoyed the pie and all the delicious veg. Julie, Lily, Phil and Miles went above and beyond to make our evening wonderful. They were super friendly and welcoming and we will definitely come again when we are in the area.


Phil
Phil

Great food, friendly staff but service was really poor after initial food order. Empty plates on table for 20 mins. Had to call staff over to clear. No offer to order more drinks at any point. Staff walking past tables looking everywhere but at tables. Sat again at end of meal waiting to pay for 15 mins. There were only three tables sat in restaurant so not due to being busy. I’ll repeat though, the food was excellent. Great choice on the menu and every meal was superb.


Julie
Julie

The restaurant was quite busy, but the staff seemed confused and the tables were dirty. I couldn't identify the soup, and despite being a St Austell pub now, I was not impressed. The prices were high and the portions were very small, with limited vegetarian and vegan options. My ploughman's platter was disappointing, with frozen bread, minimal cheese, and a lack of variety. I was charged around £14 for this meal, which was not worth it. I was disappointed and will not be returning. Speisekarte ansehen

Kategorien

  • Pub Genießen Sie eine lebendige Atmosphäre mit unseren klassischen Pub-Favoriten. Von herzhaften Burgern und Fish 'n' Chips bis zu würzigen Pasteten und Craft-Bieren verspricht unser Menü ein gemütliches Erlebnis, ideal zum Entspannen mit Freunden.
  • Pizza Tauchen Sie ein in unsere perfekt gebackenen Pizzen, zubereitet mit handgeworfenem Teig, reichhaltiger Tomatensauce und einer Mischung aus Gourmet-Käsen. Jede Scheibe platzt vor frischen Belägen und sorgt für einen köstlichen Bissen jedes Mal. Speisekarte ansehen
  • Steak Genießen Sie erstklassige Stücke von saftigen, zarten Steaks, die fachmännisch zur Perfektion gegrillt werden. Jeder Bissen bietet eine Geschmacksexplosion, serviert mit klassischen Beilagen und köstlichen Saucen, um Ihr kulinarisches Erlebnis zu bereichern.
  • Fusion Entdecken Sie eine köstliche Mischung aus kulinarischen Traditionen mit unserem Fusion-Menü, wo verschiedene Geschmacksrichtungen und innovative Techniken zusammenkommen, um unverwechselbare Gerichte zu kreieren, die Ihre Geschmacksknospen kitzeln und ein einzigartiges kulinarisches Erlebnis bieten.

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"The positive is that the food is good. But the negative is the service time and the attitude of the staff. We were seated and had our order taken after 20 minutes. A little slow but it was a busy Saturday evening so understandable. Starters came promptly and were eaten. We then got ignored by every passing member of staff for at least 50 minutes. Quite the skill! Once there was a break in our conversation and I realised how long it had been, I stood up to intercept a waitress and asked “are our mains on the way, please?” Our ticket was checked by her at the kitchen hatch and we were told “yes”. At this point our starter plates were cleared after they had sat on the table for at least 35 minutes. Our mains then took another 25 minutes to get to us, so I suspect that being told they were on their way was a lie. To be clear: we were given our mains 1hr 20 mins after placing our order. I complained to a waitress who sent over a manager. The manager asked if we’d had starters (yes, we had) and said that it was our fault our main was so late as we’d had a first course. How insulting!!! Blaming the customer for their bad service. Disgusting. When I said it was still far too long to wait between courses she then changed tack and said the kitchen was “really really busy” well, they weren’t busy cooking our food now were they?! And despite the place being full when we arrived, by this point of the night over half the tables were empty. There were 3 tickets on the pass along with ours and tables were 2 4 people (no large groups) so I feel that was also another lie to get out of it. What a shocking way to treat customers! My advice to you is: if you want your food served in a timely manner, either take the advice of the manager and don’t order a starter, or, be sure to communicate with waitstaff once your first course is finished and ask for your main to be cooked and served promptly. (Note: food also sat under the heat lamps for long lengths of time as staff stood socialising with one another behind the bar rather than serve customers) I hope this advice is of use as I would have appreciated it ahead of my visit! Good luck. [Reading other reviews, ours is not the only experience of slow service and seeing staff chat to one another rather than deal with the customers paying their wages. Would be interested to receive a reply to this review]"