"Where to begin, first it is a shame that it endup so badly. Unfortunately the situation was escalated by people in our group as well as the restaurant staff. One of us has a diet restriction, since her body reacts really bad on fat. Even we asked to prepare the dish with no fat, the potatoes came really greasy. This might happen when there is also a language barrier. However, after pointing to it, they just used napkins to remove oil and bring the dish back. We decided to do not accept that and canceled this one dish, which was accepted in the end and a fair solution. The story should end there, because bringing the chef to the table and sentences like it cannot be prepared with no oil , you should not go to the restaurant etc. are not acceptable. Evrything was worse then and followed by bad comments on both sides, and I feel sorry for it, even I was not involved in the conflict. Since I was the last one paying the bill, I know that there was left one beer and panacotta. We asked, whats left there and wanted to find out why, even we were confused about panacotta since there were no desserts ordered. Your employee just said Its ok, go , we said Really? Thank you That was it, so your comment about police in reviews (even they are too cruel) respond is really ridiculous and I must consider them as rude. There were mistakes on both sides so please think how to handle this situation better the next time instead of blaming everyone else and escalating the conflict. Anyway, I believe normally the restaurant is just fine, food was good, my girlfriend was really happy about tagliatelle with frutti di mare. I would go with 4 stars foe the food, but for the owner behavior I must give one star less."
