"To avoid absolutely disrespectful and slow service, non-cooked dessert When we arrived, the manager did not let me order at the crate and immediately ordered me to sit, while I wanted to watch the cakes behind it. After waiting for 30 minutes for our tea and cakes, I received my carrot cake with absolutely disgusting fluorescent glazing. When I tasted it, I felt that the cake was not cooked, so I went back to the pot. Unsurprisingly, she took the cake and wanted to go to the next customer, when I said I didn't want to eat a cake that I felt was not cooked. She immediately told me that the cake was completely cooked, that she had just pulled it out of the refrigerator and that it was so cold (thank you for the freshness). I told him that he was really not cooked and that if I had known that there was a glazing of this color I would never have chosen this cake but she did not let me choose. She told me I quote, it's not my problem if you don't like the cake my beautiful, here everyone finds it delicious. I said I wouldn't pay for an uncooked and disgusting cake that I didn't even eat, but she forced me to pay. I asked her if there was a manager here with whom I could communicate normally but apparently she is the manager, so the problem was not resolved. 6 euros for this dessert is just catastrophic and unfair. I have mercy on this lady who doesn't know how to respect her clients and cheer them as soon as they want to express a problem."
