"The pub lacked sufficient staff, as we arrived at 5:20 and our main course was not served until 6:45. When my steak finally arrived, it was inedible - just a bone with excessive fat and no meat. I sent it back, but the cook offered to make another one. However, we had theater tickets and were running out of time. Despite allocating 2 hours for our meal, I ended up sitting with only a main course while my partner ate. To make matters worse, the bill included the cost of my uneaten meal, which we had to dispute."
