Cotswold
The Sherborne Arms

The Sherborne Arms

Aldsworth, Cotswold, United Kingdom, GL54 3RB

Pub • Steak • Grill • British


"Been a while since I wrote a review but I just had to do this one.I went on a coach trip with 43 other lunch goers. This booking was made a while ago. This pub is in its 4th generation of owners, believe me, there won't be a 5th.We arrived. Put into separate parts of the pub. The heated side had 2 large reservations for god knows who. So some of us were shoved into another part. 1. No heating as such. The owner said that there was a heater in the room. The room was approximately 16' by 30'The said heater threw out heat for about a 6 inch radius. We pre booked our meals. Roast Pork or Chicken. 2, the food was tepid. The plates Stone cold. Staff could handle complaints about the cold food. Stuffing was practically raw and the so called roast potatoes were only in the oven for 20 minutes. They were cold and hard. I asked for my new potatoes to be changed for roast before I received my meal) I was told that the plates could not be changed in anyway. The manager finally came after our tour manager informed him of our concerns. I asked as they knew weeks ago about our booking, why was the heating not turned on in the morning. No answer. About the cold and under cooked food no answer. Very disappointed to say the least. Having been part of a catering family for many years, I can only say that they all need basic training. If the chef can turn out half cooked veg and plate food on cold plates i can't see them getting more return visits from customers."

Zen

Zen

97 Watermoor Road, GL7 1LD, Cotswold, United Kingdom

Tea • Meat • Chinese • Chicken


"Ive been getting my Chinese takeaway from Zen for more than ten years now and, especially compared to the dismal offerings elsewhere in town, the food here is always colourful, tasty, fresh and delicious. Always perfectly prepared and they will even take requests within reason i always ask them to debone and shred the Crispy Duck (which is superb) for me, which they do without hesitation. Soups are great, especially the Hot Sour. Pancake rolls are enormous and packed with beansprouts, shrimp and Char Sui. The House Special Fried rice is a high point a large container of tasty rice under thick layer of Char Sui, beef, chicken, king prawns and mixed vegetables in a tasty sauce. Singapore chow mein is fragrant and slightly spicy, their Beef in Oyster Sauce is a perfect example of umami at work and that old classic, chicken chow mein, is still executed wonderfully, a balance of tender chicken, beansprouts (that still have a little crunch) and noodles, a hint of garlic and translucent, caramelised onions. I cant say enough good things about Zen possibly my favourite takeaway, ever. Oh...the staff are always consistently friendly, polite and keen to try to accomodate any requests you might have, although Nicholas is very missed! Edit please note that they don’t currently deliver, although they are affiliated to Ubereats and they currently only accept cash. There’s a cash machine in the corner shop a few doors up, if you get caught out, which is open until 8pm, I think."

The Garden Room Dormy House

The Garden Room Dormy House

Willersey Hill, Cotswold, United Kingdom

Fish • Cafés • British • Desserts


"Rebooked the garden room at the Dormy House while staying nearby at the Fish Hotel. The setting was very warm and inviting, and overall the food was very good. However, the service was severely lacking and left us bewildered by the exoerience. Given the thoughtful and extensive wine list, we were delighted to see one of our favourite blends from South Africa on the menu. After ordering, and about 15 minutes later, the server returned to say there was an error and they put the wrong varietal on the list and wanted to serve us a completely différent wine from that producer. We ordered a different bottle in line with the food we ordered. However, our appetisers came before our wine did. Another 15 minutes of waiting (we are now 30 minutes into our dinner with no wine) and the waiter comes back with another bottle saying they have lost our bottle but for us to drink this instead while we wait. No explanation, and not even showing us the wine she poured. That was the last we saw of our waiter as somehow the room got busy and she took take of the other guests for the rest of the evening. We eventually got our wine, which was brought to the table opened without the cork. Strange practice unbecoming a restaurant of this caliber. When we finished our dessert, we struggled for 20 minutes to get any server to acknowledge us or clear our plates. So we went to the server station to ask for the bill. We watched our server work at at least seven different tables before we had to go up and ask a second time. When the bill came, the server didn’t even ask us how our dinner was. We gave our credit card and the other server took it away mumbling. She returned 10 min later to say she lost the connection. She handed us back the card and cancelled processing statement, and said she wasn’t able to charge our card. She didn’t know what to do and asked if maybe we deal with it at the reception (even though we are not guests of the hotel) Will not return."