"TripAdvisor highly recommends reserving through the app, so we did: 19:30 confirmation for 20:00 dinner. We travelled there, got to the door, and when I told him we reserved a table for 4, he said that unfortunately they didn’t have a table for us. He asked if I reserved via the Fork app, and when I said yes he said that the Fork app confirms reservations without notifying the restaurant, and that he has actually been turning lots of people away all summer. Thing is, the app only works as well as the restaurants that they work with. It’s simple: as the restaurant fills tables, they update their availabilities. He said that they can’t manage to check their reservations once service starts. But that little effort would resolve all problems. But restaurant owners like this who probably are technology adverse, or who struggle with managing their restaurant efficiently, end up admitting to knowingly turning away customers all summer. So unfortunately I can’t comment on the food but I can say that turning customers away when they have reservations from the restaurant is a serious problem. My suggestion would be to make sure you reserve over the phone."
