"Great staff, great food. We had the garlic bread to start, then the chicken burger and beef burger as a main, I'll be honest I thought the look of the sides were a bit small but i was definitely stuffed. A little while later we shared the waffle desert, oh my! Is all that comes to mind. The food was so yummy and the staff so friendly and efficient. We had a great time in Ballini's. Oh and it was very reasonable. We were very happy customers and will be back. We finally re-visited. This was disappointing! The waiter didn't take our order down correctly then the staff were getting rude when we had to send it back twice. They then forgot the sauce we had ordered, when I asked, they were again not polite. When the sauce finally arrived it was lumpy. The meat/chicken on our burgers were great, but the baps were burnt, we didn't chance sending them back. The last time we visited (just 5 short months ago) we spent £80 in total and 3-4 hours enjoying the atmosphere and staff. This time we were so disappointed we barely spent £25 and stayed less than an hour."
