"Had afternoon tea at the castle. Beautiful setting, delicious food, the only draw back was the lack of attention of the waiting staff! The young lad who was usually behind the counter and alone was too busy looking at his phone, we all know that stance they take when pretending not to be looking at it! Needed a few more senior members to be keeping a closer eye on the kids. As a place like Amberley you'd expect them to be on high alert to the customer, one look and they are there. One group of ladies even had to get up and go and demand their attention. Would have got 5 stars if the staff were better. Service: 4 Location: 5 Hotel highlights: Luxury, Romantic"
