"Upon arrival, we haven 't been greeted by any of the staff. Once we finally sat down, we ordered 4 starters and 5 entrees. The starters and the entrees didn 't have any order of arrival. After a long wait two entrees arrived, and only after 40 minutes the remaining two. During this long wait, we asked explanation to both waiters and their reply was not only unprofessional but meanless, I quote I tried to ask to the kitchen but they sent me out, I will try again now . The other waitress, the head waitress I believe, replied, I quote I had a discussion with the staff, I don 't know . Not only after we had waited 1 hour we received a very low quality food but also a very high and no discounted check (something that I would expect after such a a horrible service). At our exit, again, nobody said goodbye and thanked us for our visit. Nobody from the management took the time to apologize for the situation or offer something to easy the pain of such a bad experience. I took my family to celebrate an important occasion and my opinion is that the place is bad quality of food, low quality of service and poor experience. I would NOT reccommed this restaurant not even of paid to go. I am an active member of the industry, therefore I belive I am qualified to discredit this restaurant for anyone who is looking forward to have a good experience."
