"We booked a room to join friends for a couple of days who were already staying there. We were offered a pricey room (over 300.-) and on arrival were really disappointed with the tired and old fashioned (35 year) furniture, bedding, bathrooms (broken WC seat, broken bin) etc. WIFI is also not brilliant. There is a beautiful-sized sitting room under the eaves, but soooo tired and old fashioned, it's where the WiFi works best, but it's so dreary you wouldn't want to spend more time than necessary there. The food was ok. I've had much better half-board, spring rolls or bruschetta for starters, in a Swiss alpine restaurant in winter??? The meat fondue was fine, but tiny portions of meat and filling us up with potatoes... Even in the regular restaurant, tiny portions of Wallis specialities, compared to where we had lunch on the ski trails. I think this is a hotel which can be fine for the cheaper rooms, but for 10 francs more we could have been in the five star, new, with spa, hotel just up the road. Everything seems to be a bit too much trouble for the owner (the pick-up at the cable car was so unwelcoming and unfriendly, no smile, just irritation), which is a shame as he is in the hospitality business. Some of the serving personnel can barely speak German and service turns out to be a bit brusque and almost rude, despite it probably only being a language problem. They realised they'd forgotten a bottle of wine after we left and sent the bill on to us a week later... Not brilliant publicity. We'll not be returning as it was far too expensive for what we got. I think family deals or the dependence for young skiers are probably ok though."
