Saillagouse
Planes restaurant

Planes restaurant

6 Place de Cerdagne, 66800 Saillagouse, France

Hôtels • Français • Européen • Fruit De Mer


"A depressing experience at all levels. I hesitated to leave a bad critique at a time when tourism is struggling with the pandemic. But we have just blown 178 € for a mediocre food and a horrible service. Obviously, the staff is overwhelmed. The place was full on a Sunday evening and the poor child bringing food continued to take the plates to the wrong table. We ordered the wine, but they forgot and I had to remind them after eating the main dish. Then they went out the next 2 glasses within 5 minutes and were not in the mood to eat them. They forgot the last drink. Then they hit only 5 after I pointed it out. Regarding food, we had the lamb that was cooked slowly and tasteless. Basically, it was our great madness during our holidays and I regret not having the pizza to take to the other side of the street. A depressing experience on every level. I hesitated to leave a bad review during a time when tourism is struggling with the pandemic. But we just blew €178 on mediocre food and terrible service. Clearly the staff is overwhelmed. The place was fully booked on a Sunday night and the poor kid bringing out the food kept taking the plates out to the wrong table. We ordered the wine pairing, but they forgot and I had to remind them after we were eating the main course. Then they brought out the next 2 glasses within 5 minutes and were in no mood to slaw them down. They still forgot the last glass. Then they only knocked 5 off after I pointed this out. As for the food, we had the lamb which was slow cooked and tasteless. Basically, this was our big splurge on our vacation and I regret not getting the take out pizza across the street."