"I decided to celebrate my son's first birthday in this place, organizing an aperitif dinner for around fifty adults and around fifteen children in the upper room on the first floor. I was delighted with the success of the party for several reasons: first of all, I received compliments from my guests for the organization of the party and also for the goodness of the products, especially the bread products made by the restaurant's own kitchen focaccias, savory croissants , pizzas). I wanted to thank Paola, the owner of La Cecilia, who was very helpful to me from the beginning and from every point of view: she quickly presented me with a quote within 1 day; we organized and chose together the normal menu, the menu for celiacs, the fake cake for the photos and the real cake to eat; he left me the freedom to choose the layout of the tables and the room that I liked best, doing an inspection together. He left me his private phone number so we could talk quickly even just via text message or voicemail on WhatsApp. I therefore felt calm and serene the entire time. On the day of the party he left the room available for me 3 hours before the event to give me the opportunity to set up the room calmly, bring the balloons, set up the table for photographs. And I was not asked for any supplement to have the exclusive room available. Even from an organizational point of view, Paola was very professional: first of all she made me find a stand with hangers to use as a wardrobe for the guests' jackets and jackets so as not to have things scattered around on chairs and sofas. He made one of his employees, Luana very kind and always smiling), available to me for the entire duration of the event for any of my needs; with her I agreed on when to bring out the food, when to take drink orders, when to bring out the cake or to provide more bottles of water on the buffet. I was followed step by step. And when they noticed that many orders for extra drinks were arriving from my guests, Luana immediately came to inform me to get confirmation from me to proceed or stop. The price requested per person for this aperitif was absolutely honest €20 per person with a drink each and €5 for each extra drink, including platters of cold cuts and cheeses, various tastings of first courses, focaccias, small sandwiches, savory croissants, slices of pizza): I found it much lower than many other places in Saronno from which I had asked for a quote for the same type of event. Lastly, what struck me most was the trust that Paola had in me even though we didn't know each other): she never asked me for a deposit during the booking phase despite explicitly asking her if she wanted it to block the date) and gave me an appointment to pay for everything two days after the event also giving me a nice discount on the total)... not everyone can treat an ordinary customer with so much elegance and professionalism. From these gestures, a customer understands that he is not dealing with a person who only thinks about cashing in but a person who above all wants to do his job well. Most of the clubs in Saronno should have people like Paola in the management and in the relationship with customers... and this city would recover. I was very happy with everything. I felt so followed, calm and respected. Thank you La Cecilia"
