Sóller
Ca's Xorc

Ca's Xorc

Camino Can Deia Km 56.1, 07108, Sóller, Spain

Pizza • Fusión • Europeo • Desayuno


"Would definitely not call this a luxury resort and would rate the stay a zero if we could but feel it is imperative others are made aware of the unhygienic conditions of our stay. To clarify, on the first night of our stay at around 12am we both broke out in hives and an itchy rash. When inspecting the bed we found what can only be described as bed bugs , to which when we ran our hands over them, they squashed into little blood spots on the bed covers. (I have pictures which were shown to the hotel and booking.com). We informed the lady working at the reception desk who came and saw the situation and switched our room. She did state that dogs are able to stay in the rooms and have done recently so said it could be a flea? which was just unacceptable for a luxury retreat. We had to repack all of our belongings at 12am and move them into the other room which was a massive inconvenience. Furthermore, the rashes persisted into the night so we were deeply uncomfortable and as a consequence of the events found it really difficult to sleep even in the new room due to being itchy and greatly anxious that something was in the bed. The following morning, we chose not to discuss the events in light of trying our best to somewhat enjoy the rest of our stay and assumed this would be discussed on checkout. However to my surprise when checking out this was not mentioned at all, when I bought this up there was surprise and the staff said that we had been ‘upgraded rooms’. I informed her firstly we were never made aware of the room upgrade as at the midnight we were switched we were just told our room could be changed and secondly this is not an acceptable resolution. Simply, our entire first night of the stay was ruined by what can only be described as an unhygienic oversight from the hotel. When we tried to contact the hotel and booking.com making them aware of this booking.com were most helpful and confirmed how totally unacceptable and unhygienic this was and offered their own resolution however the hotel customer staff were nothing short of rude and arrogant. Within their communication about this situation the hotel made up entirely false and fabricated claims of things we hadn’t said; which makes me question their honesty and integrity as a resort and I I was deeply disappointed by its unhelpful and somewhat accusatory tone. They constantly mentioned how we had booked the cheapest room in the resort. Their repeated references to the cost of our room, and numbers were both offensive and misplaced. We paid the sum they perceive as cheap for a standard and sanitary room regardless of the cost. We did not stay in the resort free of charge and chose to spend our hard earned money with yourselves, aiming for a luxury break. In short I could never recommend this stay to anyone who wants to stay somewhere even remotely hygienic sleeping arrangement and the service afterwards is nothing short of derogatory and arrogant. I have stayed at many ‘luxury’ stays and to even label our experience as anything comparable would be dishonest."

Bodega

Bodega

Plaza Concepcio 1, 07101, Sóller, Spain

Pizza • Español • Cafeterías • Mediterráneo


"If you value high quality, thoughtfully sourced, delicious food and beverage severed with heart, soul, good natured sass and generous smiles this delicious discovery is for you. There is nothing pretentious about this beautiful little bodega respite think of it as a chance to dine in the home space of that amazing friend who always whips up delicious food which inspires your BEST behavior to ensure a return invitation to their table and they really should open a cafe. If you are of the sort which needs crisp, in out, don’t bother me service and favor a predictable menu year over year, this magic will not satisfy. But if you value investing in the local community, savoring lip smacking beverages and flavor forward, delectables in locations so dreamy you wonder how it can be possible then you will likely find like souls to smile at whilst you order the entire menu and pack your hamper with take homes. And for the love of all that is beautiful in the world try their magical vermouth! (Traducido por Google) Si valora la comida y la bebida deliciosas, de alta calidad y cuidadosamente seleccionadas, servidas con el corazón, el alma, el descaro bondadoso y las sonrisas generosas, este delicioso descubrimiento es para usted. No hay nada pretencioso en este pequeño y hermoso respiro de bodega: considérelo como una oportunidad de cenar en el espacio de la casa de ese amigo increíble que siempre prepara comida deliciosa que inspira su MEJOR comportamiento para asegurar una invitación de regreso a su mesa, y realmente debería abrir un café. Si usted es del tipo que necesita un servicio crujiente, de entrada y salida, que no me moleste y prefiere un menú predecible año tras año, esta magia no lo satisfará. Pero si valora invertir en la comunidad local, saboreando bebidas para relamerse los labios y deliciosos sabores en lugares tan soñadores que se pregunta cómo puede ser posible, entonces es probable que encuentre personas a las que sonreír mientras ordena el menú completo y Empaca tu cesta con comida para llevar. Y por amor a todo lo bello del mundo, ¡prueba su vermut mágico!"