Staffordshire Moorlands
The Black Lion Pub

The Black Lion Pub

Consall Forge, ST9 0AJ, Staffordshire Moorlands, United Kingdom

Pub • Steak • Cakes • British


"We don’t live too far from this area and always had good service when visiting. Normally we walk from Froghall stop have lunch and walk back. Today we decided to park on the pub car park opposite and walk to Hettys tea room and back for our lunch. We crossed over and I was asked if we were walking and I said yes but we were coming back for lunch and I was met with ‘everyone says that’ which I sort of understand. Then I was that ‘there’s a nice concrete car park not too far away ‘… which was completely condescending…. Which I treated it with the contempt it deserved and said nothing. I walked back to our car and said to my husband shall we pay for our food then he knows we’re coming back. So walked back over and spoke to the rather abrupt person and offered to pay for food to be met with more rudeness and abruptness saying I don’t even know if we’re doing food as we’ve a water leak yadder yadder yadder at which point I walked away whilst he was spouting off not allowing his obvious lack of manners and self awareness to spoil my day It’s very disappointing to be treated in such a way particularly when we were offering a reasonable solution to the problem to be met with a condescending tone abruptness and rudeness. My only annoyance is that I mistakenly returned despite my initial treatment and allowed him to be rude yet again to me. We shall definitely be giving this place a wide birth from now on which is such a shame We had an amazing lunch served with a smile in Dilhorne thanks to you we’ve found an even better place to visit"