"Absolutely disgusting. We stopped using as the food was awful. Decided to give it another try .... BAD mistake. We ordered a small fish for our disabled child as he does not like meat, this was actually a battered sausage, covered in a massive amount of batter. The peas were not even tepid, had to be heated up together with the kebab meat at home, only the chips were okay, our other child 's plain sausage was well below temperature. EHO need to be involved. This is actually dangerous practice. Spoke to the manager The son over the phone. He offered to refund the difference between the small fish we had ordered and the battered sausage we neither wanted or ordered. Why would I pay for a product not ordered, indeed he will have it served cold on his counter tomorrow. He also requested that I drove 1 mile down the road to return said sausage, then a mile home with small fish. CLEARLY he doesn 't understand the concept of a takeaway. I could have Cooked fish and chips, nicer, hotter and for a quarter of the price in the time: I had to cook anyway as one child had no protein and all bar the chips needed to get to a safe temperaturevto way. As a consequence the chips had to be kept warm. It 's okay to make a mistake, but this is too many, the attitude was dreadful. Disgusting attitudes. The whole meal should have been refunded, as it was completely ruined and I ended up cooking anyway. We needn 't have left home in the first place. If you make a mistake, be polite, be realistic and apologise. Bring your peas up to temperature prior to opening at 5pm, instead of chucking them into the bain Marie too cold; in order that they can be held for longer. Temperature probe your meat. Tap off the batter on you sausage ; instead of lazy frying... then you will know the difference between a fish and a sausage !!! BASIC It 's a shame. I really hope someone takes over what could be a great chippy and does a decent job. Right now KEEP WELL AWAY."
