Vernier
Nyaree Sarl

Nyaree Sarl

Rue Du Village-Suisse 10, 1204, Vernier, Switzerland

Cafés • Sushi • Fleisch • Vegetarier


"RUN AWAY !!!!! Get ready : So, I ordered via Justeat last night at 7:55 p.m. After 1h15 of waiting and finding the situation strange, I tried to call the restaurant about fifteen times and I got no response from them. So I made a complaint that I had not received the order. Approximately 1h30 of time had passed. About 5 minutes after making the claim I received a call from the delivery man telling me that he was sorry and that he had been stopped by the police, he asked me if I still wanted the order, so I asked him if it was still warm and how long it would take to deliver it because I had to leave. He told me he had enough for 5 minutes max and that it was still hot. So I agreed that he would deliver it. Obviously after 5 minutes no one was there. I waited 15 minutes I tried to call the delivery man he no longer answered me. He sent me a text message telling me he’s coming. I wrote a text message that I wanted to cancel the order. I also received a call from the restaurant in the meantime where I said I wanted to cancel the order, the person on the phone said ok. A moment later the delivery man still arrives (2 hours of waiting in total at my home with the order, telling my husband "that 's free because there was a really long delay, the restaurant will call you tomorrow” so my husband took the order because the delivery guy explicitly said it was free. so logically this means a refund of the order. Today around 8 p.m., I received a call from the restaurant. He calls me thinking I called them. I told them no but that they were supposed to call me back following the incident the day before. So she puts her superior on the phone to me. And then the gentleman tells me that the delivery man never said that we were going to be reimbursed but that we would have the next order free. my companion and I try to explain to him that this is in no way what the delivery man said because we would not have accepted since I never wanted to have anything to do with them again. He tells us that he has a recording which proves that his delivery person said what he claims (as a reminder, this is a violation of the penal code art. 179bis and 179ter . We tell him that in this case we would like to listen to the recording. He gets angry, tells us that we are dishonest, that we must be correct, etc. We are left speechless! as if we were people trying to scam the restaurant owner! After a long conversation where we tried to prove our good faith despite the lessons he gave us, he told us that we would receive the refund. A few minutes later I receive a call from the delivery man and the restaurant but I hadn 't seen the calls so I call the restaurant back and he asks me what I want, I tell him that he called me he tells me that OK, OK, we 'll refund you, I was talking and he hung up on me. Anyway, I 'm speechless. The dishes were cold and had nothing really Thai about them! I don 't know what 's going on in this restaurant but there 's something wrong. (you should know that the restaurant is 6 minutes by car from my home...! My companion and I are really people who could understand it if the restaurant owner had been courteous and kind in apologizing and telling us that the delivery man expressed himself badly we would have even been ready to accept this change but this is out of the question! I want to be reimbursed as what was concluded and nothing else. The food is not good, and the manager is dishonest, insulting and disrespectful! Shame on you ! don 't be surprised if your restaurant sinks! I advise everyone not to keep your money! I should have read the comments first."

Pizzeria Molino

Pizzeria Molino

Avenue Louis-Casai 27, Case Postale 2903, 1211, Vernier, Switzerland

Pizza • Sushi • Asiatisch • Vegetarier


"Nachdem ich viele dieser Bewertungen gelesen habe, sehe ich, dass der Manager immer wieder einen Kommentar abgibt, um nicht zuzugeben, wie schlecht dieser Ort ist. Glauben Sie mir, Sie sollten wirklich einen großen Bogen machen. Als wir ankamen, war der Ort leer, mit vielen Mitarbeitern hinten im Restaurant, und obwohl wir nicht reserviert hatten (wir hatten es versucht, aber ihre Website funktionierte nicht!), haben wir nach mindestens 5 Minuten Wartezeit einen Tisch angeboten bekommen. Als englischsprachige Familie haben wir unser Bestes gegeben, um die Speisekarte zu verstehen, und wir schätzten, dass es einen QR-Code gab, um uns die Speisekarte auf Englisch anzuzeigen. Unsere Kellnerin, eine junge Dame, war alles andere als einladend und schien lieber woanders zu sein. Unsere Bestellung für Essen und Getränke wurde aufgenommen und um ehrlich zu sein, das Essen kam ziemlich schnell an, der Koch bereitete und kochte sofort die Pizzen. Viele Kunden (Einheimische) wurden bedient und hatten Tische abgeräumt, bezahlt und waren weg, bevor wir es waren, und es schien, als ob wir völlig ignoriert wurden. Die Pizzen waren "ok", nicht mehr, nicht weniger. Wir hätten mehr Getränke bestellt, wenn sich das Personal die Mühe gemacht hätte, in unsere Nähe zu kommen. Das Essen unseres Kindes sollte eigentlich mit einem Eis kommen, aber auch hier sind wir gegangen, ohne das zu haben, weil der Service so unglaublich langsam war. Als die Kellnerin endlich erschien (wir hatten versucht, ihre Aufmerksamkeit viele Male zu erlangen), schien sie verwirrt, warum wir nicht zufrieden waren. Wir versuchten zu erklären, wie schrecklich der Service war und dass wir seit mindestens 30 Minuten nach dem Essen gesessen hatten. Unser Kleinkind wurde immer ungeduldiger und es war ihnen egal. Ich lasse meine Bewertung dabei, nur um anzufügen, dass die Mahlzeit 76 CFH für 2 Pizzen und ein Kinderessen sowie 2 Softdrinks und 1 Bier gekostet hat. Als wir schließlich bezahlen wollten, funktionierte das Kartenlesegerät nicht und das Personal suchte weitere 10 Minuten danach. Der Ort ist ein absoluter Witz...... sagen Sie nicht, dass Sie nicht gewarnt wurden !!!"