"we had a nice morning in stratford on avon and then decided to eat in white hearts on the way home. my wife ordered sirloin steak £24, I had the Sunday career. the bratkartoffels were like balls totally inedible, I didn't complain, I just took them from my teller and put them in a serviette, and returned to the carvery to replace them with new kartoffels. I sat down and my wife said that the steak was very fat, she doesn't want to complain, so simply cut off a third of the steak and leave it on the side of her teller. a young waitress came to ask how the meal was so obvious I said that the steak was very fat, the young girl went to tell the cook and came back to say that we could have a free drink as compensation. I said politely no thank you and that we would not pay the whole money for the steak. the cook then appeared in no time that was very abrupt and rude, he said to my wife with all respect madam sirloin steak should be fat and there is no problem with it, I explained that I eat steak quite often and that there is no possibility that a restaurant the amount of money for a steak that was a third atleast full fat. he accused me of being rude and said I didn't know what I'm talking about, I asked to talk to the manager, he said he was the manager if true, I can't believe how rude and how unprofessional someone could be who runs a business. then he removed both teller from us and we only paid for the drinks. my wife who doesn't like confrontation all over the left, broken and flooded. it was not about the money, someone who should do the right in professional wise, who did the opposite and acted like a petty child. we are both still completely shocked and annoyed by the unprofessional behavior of this person. please avoid the people at all costs"
