"I visited Oliv Cafe this morning and, unfortunately, had a very disappointing experience particularly due to the lack of thought given to accessibility and customer comfort. I have a back injury that requires proper back support when sitting, and it quickly became clear that this cafe is not designed with such needs in mind. The outdoor seating area features chairs and tables that are far too low, meaning customers have to crouch awkwardly to eat. I wasn’t the only one everyone looked visibly uncomfortable hunching over their breakfasts. There was only one table available that would have suited my needs, but was informed that it was reserved for parties of four only without any alternative provided. Feeling disappointed and a little brushed off, i considered sitting inside. However, it was 34°C outside, and the interior offered little relief not only was it stuffy, but the music was also far too loud to enjoy a relaxed meal. If you want to run a truly great cafe, you need to consider the real comfort and accessibility needs of all your customers not just aim to be hip or ‘’instagrammable.” Aesthetic should never come at the cost of basic inclusivity and hospitality. Sadly, Oliv Cafe missed the mark for me today and i won’t be returning. Service: 1 Atmosphere: 1"
