Adam - Speisekarte

"Extremely disappointing. We selected this restaurant because of recommendations of friends and reviews we read. From the start it seemed off. The server never asked if we had been there before, if we knew the concept, or even if any had any allergies or anything they could not eat. A standard at any restaurant of any quality in today's world. We had to ask her how it worked and explained the dietary restrictions of one of our guests. We then ordered a bottle of Sancerre and it was served room temperature. Really unacceptable for a restaurant of this standard. We had to ask her to chill it. We have eaten at other Michelin Guide Restaurants and expected a certain level of service. We then began to notice other diners around us having different wines with each course. We asked our server about wine pairings with each course and she said yes they had it but it was really a lot of wine and most people walked out swaying. Again, we should have been offered the choice and not had to ask about it. We had ordered a bottle of white and red and at no time, did our server offer the wine pairing option. Food was good but really, really small portions even for a Michelin Guide restaurant. When the dessert course was offered, the server said we could have cheese instead of dessert. We asked what dessert was and she said it was a surprise. So we decided to order 2 cheese and 2 desserts. When the bill arrived, we were charged additionally for the cheese course. When we questioned the charge with the male server, he became aggressive and said yes that was correct. We pointed out that it is not how it was presented to us. He then agreed to take the charge off the bill and slammed his chair under the table. Really, really poor attitude. I don't know if we had a new server who was not properly trained or what. Extremely disappointing."