Bella Italia Plymouth, Barbican Leisure Park

Barbican Leisure Park, PL4 0LG, Plymouth, United Kingdom

🛍 Pizza, Cafés, Pasta, Steak

3.7 💬 2823 Bewertungen
Bella Italia Plymouth, Barbican Leisure Park

Telefon: +441752225627,+441752749017

Adresse: Barbican Leisure Park, PL4 0LG, Plymouth, United Kingdom

Stadt: Plymouth

Gerichte: 5

Bewertungen: 2823

Webseite: https://www.bellaitalia.co.uk/italian-restaurant/plymouth/barbican-leisure-park

"visited your restaurant Bella Italia in Plymouth tonight and all I can say is that I am absolutely appalled by the customer service and wait times. The restaurant was not that busy or full but the staff just do not understand how to run the business. When we entered we were greeted by an unfriendly member of staff who rudely told us that our booked table was not ready, which was fine so we waited. We were finally sat down and ordered drinks these arrived and we placed our starter and main orders. 30 minutes go by and a staff member asks if we would like more drinks we decline as we are still waiting for our starters. During this time a staff member is offering free drinks (lemon cello) to upset customers and the manager is just hiding behind the bar, obviously this is not good enough seems as the few tables that were in the restaurant were all waiting for something. An hour then goes by of us just waiting and we finally decide to cancel the order and leave, when we ask to cancel the kitchen hadn’t even started on the ticket an hour after we had placed it, then as we are talking to the member of staff about cancelling she says that’s £8 to pay for the drinks. The disrespect to ask us to pay for our drinks when we have been waiting over an hour at this point for food that hadn’t even been started. We had our booking for 8:30 and we left the restaurant at 9:45. The fact that this could happen especially on Valentine’s Day is ridiculous and absolutely ruined our evening. I won’t be returning to this restaurant and I suggest you look into how this branch is being run because on multiple occasions the service has not been good in this location, however this evening was the final straw."

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Happiness07774650072 Happiness07774650072

Started really well, Starter was very nice,all went down hill from there. After waiting an hour for our main meal

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Bewertungen

Trail63157620448
Trail63157620448

After seeing some bad reviews we were apprehensive but the food and service were amazing . Absolutely lovely staff , food was quick and tasty . Cannot fault


957clareh
957clareh

The place is amazing the staff are so friendly and the food is brilliant. Never had a bad meal here would highly recommend this place. Especially Paul the manager xx


Steven
Steven

We came here a year ago and was not impressed, but the place has been turned around. The staff were fantastic and the food was out quick and delicious. Can't fault any part of our experience.


stashlake
stashlake

Parking is free and ample, i have used this restaurant on many occasions and always found it satisfactory, however my last visit will be my the last time i go there, front of house was a scruffy unkept man who looked liked he slept in his clothes, the food was below average, and the place was under staffed, the restaurant itself is showing its age and the ambience is very poor.


jonathanp720
jonathanp720

This was an absolutely delicious meal for me and my partner and even though we ordered on uber eats it was just like we were actually sitting in your restaurant and now we have just finished our food, I had spaghetti and meatballs with doh balls and garlic tear and share and my partner had spaghetti bolognese and we had Tiramisu for desert. We will definitely be coming to your restaurant next time. As we think your absolutely brilliant :


Bobbybiscuit
Bobbybiscuit

Myself, my wife, son and granddaughter went to the restaurant located at Barbican leisure centre. In Plymouth. We were there for Mother’s Day meal. We had the fixed 3 course menu. What a gorgeous meal we had. Best meal we have had whilst eating out in a long time. Generous portions. Drinks were overly expensive though but great Italian beer. Would we eat there again ? Yes we would ! And thank you to the lovely young lady that looked after us. Polite and friendly. Looked after us well.


Kerrie0004
Kerrie0004

Booked a table for 6.30, we arrived at 10 past due to the film we went to see finishing earlier. Was told we’d have to wait until half past to order food but we could be seated and order a drink. Which is fine. Waited until 6.50 for a beer and glass of wine, then waited another 15 minutes for them to come back and take the food order. I understand you don’t want to overwhelm the kitchen but it wasn’t that busy at all. Dip brought 10 mins after the pizza, didn’t ask if we’d like Parmesan on the pasta. Average food, edible but not seasoned carbonara. Probably won’t bother again.


Hilary
Hilary

My meal started well, a nice glass of white wine anda lovely bruschetta with mozzarella, basil and fresh tomato- really light and fresh. But my husband had olives, they were dry and tasteless. The restaurant then got quite busy and not enough staff. My husband had ordered the Carbonara, it looked nice but not much pancetta in it and then fairly tasteless, and needed more seasoning. I had the sea bass dish, it was so dry as an overall dish, no sauce at all, just a piece of fish on top of potatoes, beans, onion and some other veg. I enjoyed the bits of onion as it actually gave it some flavour. We then ordered desserts, the tiramisu was very good so we shared it, as the passion fruit and raspb...


Gemma
Gemma

visited your restaurant Bella Italia in Plymouth tonight and all I can say is that I am absolutely appalled by the customer service and wait times. The restaurant was not that busy or full but the staff just do not understand how to run the business. When we entered we were greeted by an unfriendly member of staff who rudely told us that our booked table was not ready, which was fine so we waited. We were finally sat down and ordered drinks these arrived and we placed our starter and main orders. 30 minutes go by and a staff member asks if we would like more drinks we decline as we are still waiting for our starters. During this time a staff member is offering free drinks (lemon cello) to up...

Kategorien

  • Pizza Tauchen Sie ein in unsere perfekt gebackenen Pizzen, zubereitet mit handgeworfenem Teig, reichhaltiger Tomatensauce und einer Mischung aus Gourmet-Käsen. Jede Scheibe platzt vor frischen Belägen und sorgt für einen köstlichen Bissen jedes Mal.
  • Cafés Charmante Cafés bieten eine Vielzahl von frisch gebrühten Kaffees und Tees, zusammen mit leichten Snacks, Gebäck und Desserts. Perfekt für einen morgendlichen Energieschub oder einen nachmittäglichen Genuss in einer gemütlichen Atmosphäre.
  • Pasta Freuen Sie sich auf unsere Auswahl an klassischen und zeitgenössischen Pasta-Gerichten, die alle mit frischen, hochwertigen Zutaten und geschmackvollen Saucen zubereitet werden, die in jedem Bissen das Wesen der italienischen Küche einfangen.
  • Steak Genießen Sie erstklassige Stücke von saftigen, zarten Steaks, die fachmännisch zur Perfektion gegrillt werden. Jeder Bissen bietet eine Geschmacksexplosion, serviert mit klassischen Beilagen und köstlichen Saucen, um Ihr kulinarisches Erlebnis zu bereichern.

Ausstattung

  • Seating
  • Breakfast
  • Free Wifi
  • Late Night

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