Coombe Abbey Garden Room

Brinklow RoadBinley, CV3 2AB, Coventry, United Kingdom

🛍 Steak, Vegan, British, Vegetarian

4.2 💬 28368 Bewertungen
Coombe Abbey Garden Room

Telefon: +442476450450

Adresse: Brinklow RoadBinley, CV3 2AB, Coventry, United Kingdom

Stadt: Coventry

Gerichte: 20

Bewertungen: 28368

Webseite: http://www.coombeabbey.com/

"Lovely afternoon tea, but unfortunately the restaurant staff let the experience down. On arrival we checked in at the hotel reception at 2.50pm and produced a Virgin Experience Days voucher. The receptionist suggested that we go and check into the restaurant and she assured me that she would bring us the printed voucher to us. I also enquired if we could have the knight 's afternoon tea with the voucher that we had and would it cost any more, as it appears on your menu saying it would be £3 extra each. The receptionist confirmed that there would be no extra charge. On entering the restaurant an middle aged Eastern European lady took our order and stated that we would have to forfeit an extra charge. I explained to her that the receptionist said there was no extra charge. She made a comment The reception don 't know what they are talking about. This was the first point of being made to feel uncomfortable. By the end of our afternoon tea, the receptionist had not brought our voucher to us as we were originally advised that she would do so. Myself and my husband got up to leave to collect the voucher from the reception and a young waitress came after us saying My colleague said that you need to come back and pay. I advised her that I was going to reception to get the print out that I was awaiting and enquire as to why I had been miss informed about the charges. While waiting at the reception. The original receptionist had finished her shift. I spoke to another receptionist who said that no voucher had been sent. I checked my email sent box and it had been sent. While at the reception the older lady from the restaurant came after us saying the we had to pay an extra cost. There were several other people at the reception at this point and I felt so humiliated with her behaviour towards me. It was as if she thought that we were going to run out without sorting things out. The receptionist waiverd the charges. To be quite honest the whole experience at Coombe Abbey was extremely disappointing. After the experience I sent an email to the hotel manager on the Mon evening. By Wednesday, still no had any acknowledgement of my complaint so I called the hotel. Was advised that the manager had just returned from his annual leave, but was assured that someone would be in contact with me that day. This did not happen, so I called the hotel again on the Thursday got to speak to the manager who really didn 't seem to be bothered about the poor service that we received. Blamed the problem on the Virgin voucher system and offered us a free glass of prosseco the next time we were there. REALLY!! what a waste of time trying to get things sorted and a waste of money on the purchase of the voucher."

Louise Louise

Had an lovely afternoon tea with my husband, food was good, Esther our server was very attentive. I've never visited before to eat, but would love to do afternoon tea again. The setting is spectacular.

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Bewertungen

MagsMary
MagsMary

A wonderful Easter Sunday lunch. Beautiful setting in the Garden Restaurant. Excellent menu to choose from. Food was amazing, each course was delicious. Excellent service. Couldn't have wished for more. Highly recommend.


Jennifer
Jennifer

A bit pricey but the food quality is amazing and the desserts are even better. The place is wonderful, makes you feel like you went back in time. Very posh place and great for parties. However, there is no network anywhere around..


776alunm
776alunm

I stayed in the Berkeley room for 2 nights over the weekend. The room had a large bathroom with a sit-down shower and a free-standing bath, as well as a 4 poster bed. They offered a variety of coffee, tea, and fresh milk. We tried the room service one night and ordered a curry, which was delicious and arrived hot. The second night, we had fish and chips, which were also great. The pictures on the website do not do the room justice.


Lee
Lee

we had a 1 night stay here at the weekend, and it was fantastic. beautiful room in a stunning hotel. very friendly helpful staff. beautiful breakfast. we wish we could have stayed for more nights. we will definitely visit for another, recommend it. my only criticism would be that, because everywhere dimly illuminated (what is nice), it was difficult to see in the room to make my sink or shave for my man. a possibility of brighter lighting if they wished it would be good.


raya665
raya665

Although we have stayed at Coombe Abbey many times over the years, we have never had afternoon tea so we decided to take my mother in law to celebrate her birthday. In summary, absolutely delicious and great each of us could choose between savoury or sandwiches/cakes. For the first time ever I chose a savoury tea which was a game changer for me as future afternoon teas will be savoury. The staff, as usual were friendly and efficient. Although our first afternoon tea at Coombe, it won’t be our last


Parks9
Parks9

My husband and I received a gift of a Luxury Afternoon Tea for two, which we enjoyed on Wednesday, April 17th. Unfortunately, my husband experienced severe food poisoning after the meal, lasting for four days. We suspect it was from the food served at Coombe Abbey. After discovering another report of food poisoning on Tripadvisor from April 1st, we are concerned about the safety of the food served at the restaurant. We have not contacted Coombe Abbey due to the lack of customer care reported by the previous victim. We do not feel comfortable accepting a complimentary Afternoon Tea from them. It is clear that the Public Health Food Standards Office needs to inspect Coombe Abbey urgently, and...


Bourlon17
Bourlon17

We are on the second day of our three night special stay at the Abbey to celebrate our Golden Wedding anniversary . Can't fault the staff , couldn't fault the room , until my wife went to take a bath and the water was cold. The problem was solved within 30 minutes. The extraction isn't working in the bathroom , causing condensation to run down the walls , plus there is no heated towel rail , resulting in damp towels The staff in the dining room were helpful and friendly, but the food was very expensive and served tepid. We asked for a bread roll to go with our Asparagus starter and were brought a whole, small loaf of bread with Olive oil dip. We put knob of butter on our Asparagus, and it ne...


Hotelneedtoknow
Hotelneedtoknow

My partner and I stayed for two nights in the hotel. We found the room a little dated and very warm as it faced south, however it was nice and clean. The bed we had was two singles pushed together which we didn’t find ideal and would have preferred a normal king size, particularly as the head boards were also separated by about a foot so snuggling up together sitting having a cuppa in the morning was uncomfortable. The breakfast was lovely and all the hotel staff were very nice. We ate dinner on one of the nights which was very good but was rather expensive with a bottle of very average wine costing £41. We were not keen on the a la carte menu so the chef let us have choices from the bar men...


Geordielass67
Geordielass67

Lovely afternoon tea, but unfortunately the restaurant staff let the experience down. On arrival we checked in at the hotel reception at 2.50pm and produced a Virgin Experience Days voucher. The receptionist suggested that we go and check into the restaurant and she assured me that she would bring us the printed voucher to us. I also enquired if we could have the knight 's afternoon tea with the voucher that we had and would it cost any more, as it appears on your menu saying it would be £3 extra each. The receptionist confirmed that there would be no extra charge. On entering the restaurant an middle aged Eastern European lady took our order and stated that we would have to forfeit an extra...

Kategorien

  • Steak Genießen Sie erstklassige Stücke von saftigen, zarten Steaks, die fachmännisch zur Perfektion gegrillt werden. Jeder Bissen bietet eine Geschmacksexplosion, serviert mit klassischen Beilagen und köstlichen Saucen, um Ihr kulinarisches Erlebnis zu bereichern.
  • Vegan Genießen Sie unser veganes Menü, das eine lebendige Auswahl an pflanzlichen Gerichten bietet, die mit frischen, saisonalen Zutaten zubereitet werden. Genießen Sie schmackhafte Mahlzeiten, die ebenso nahrhaft wie köstlich sind.
  • British Traditionell und herzhaft bietet das britische Menü Komfortklassiker wie Fish and Chips, saftige Braten und herzhafte Pasteten. Entdecken Sie vertraute Favoriten neu, liebevoll zubereitet mit zeitlosen Rezepten und frischen, lokalen Zutaten.
  • Vegetarian Freuen Sie sich auf unsere lebhafte Sammlung vegetarischer Gerichte, die mit den frischesten Grünen, reichen Aromen und herzhaften Gewürzen zubereitet werden. Genießen Sie einen gesunden, köstlichen Teller, der die besten Zutaten der Natur feiert.

Ausstattung

  • Amex
  • Wifi
  • Takeout
  • Seating

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