Telefon: +441343612333,+441343612317
Adresse: Gordon Castle, Moray, United Kingdom, IV32 7PQ
Stadt: Moray
Gerichte: 5
Bewertungen: 1148
Webseite: http://www.gordoncastle.co.uk
"So disappointed in the service we received after stopping off for lunch on a Saturday. Initially we were shown to a table which was nice and efficient, but sadly after that it went downhill rapidly. Firstly three other obviously Local) families and couples who had arrived after us were served and their orders taken. Ok so have patience and wait, but not for another 25 minutes. On not waiting any longer went to the counter and told the waiting personnel that we were leaving and the reason why, and the reaction a shrug of the shoulders and a smirk on his face, not exactly the response I had been expecting. We continued the discussion which going by the way the conversation was going was not going to prove fruitful. The result was all the staff young and old did not seem to care which is very disappointing. On the way out one young lad told me that we would now be served as a matter of Priority, sorry too late. The lack of anyone senior taking control and overseeing the delivery of orders being taken and delivered in a timely fashion was none existent. Like I said have been on multiple occasions and all has been first class, but sadly will not be returning. Many thanks for the service and excellent food on all our previous visits, will now have to look for somewhere else."
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