Gourmet Burger Kitchen

intu Metrocentre, Gateshead, NE119YG, United Kingdom

🛍 Cheese, Drinks, Burgers, Chicken

3.1 💬 3155 Bewertungen
Gourmet Burger Kitchen

Telefon: +441914601425,+441914604286

Adresse: intu Metrocentre, Gateshead, NE119YG, United Kingdom

Stadt: Metrocentre

Gerichte: 35

Bewertungen: 3155

Webseite: https://locations.burgerking.co.uk/gateshead/unit-5/7-russell-way-metro-centre

"Came into Burger king today for some dinner whilst having a break from my shopping. I was greeted by a lovely looking chap named jack, who was smiling and seemed happy to help with anything i needed. I felt so welcomed and greeted by him, and the service was amazing, he really made my day, cracking jokes, and getting on with me well, all whilst staying professional. I think all staff who work there should aspire to be as cheerful and delightful to interact with. The food came and was absolutely lovely, and when i requested some sauce, once again jack was ready to serve me, still just as welcoming. i have never experienced such amazing customer service at a fast food place before, and Jack, has made my week! :"

Speisekarte - 35 Optionen

Alle Preise sind Schätzungen.

Kayleigh Kayleigh

Absolutely unbelievable food. 10/10 would scran again. Shop looked nice and clean too

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Bewertungen

Jackie
Jackie

Quick, hot food. Staff were friendly and polite, showing me how to navigate the kiosks


Jack
Jack

Restaurant was very very busy but they still got my order out quickly and hot. Love the BK


Sophie
Sophie

Kiosk use only, not allowed to order at the till anymore : was told this in a very rude way by the staff.


Clémence
Clémence

This restaurant has the best burger on the entire menu. The chips are also fantastic. The buns could be improved as they tend to crumble easily, but overall the food is delicious.


Morag
Morag

What a huge disappointment! The service was laughable, so slow and no team work whatsoever. The burger arrived cold after waiting over 10mins after it was cooked. Really disgusting meal, cheap burger and undercooked flobby bacon. Paid just over £20, don't waste your time and money here.


James
James

The worst fast food experience I've ever had. I've never seen staff move so slowly. Food was sat waiting for 10 minutes. Stone cold! It wasn't even busy! The price is crazy for terrible quality and abysmal service. Also, they don't do vinegar anymore, the only reason I'd ever eat at BK. Disgusting


Sam
Sam

How are some of these staff still employed, all I seen was staff lurching about and not actually doing anything. Despite me paying by cash waiting to be served. Staff to busy looking at phones than dealing with customers, shop was improving last year but has went back to why I avoided it for some many years. Maybe need look into your management team and training, awful store poor food and even worst than before staff.


Thomas
Thomas

Absolutely disgraceful service we had 25 mins to get a train after 5 mins I saw my meal on the pass behind the member of staff. It then took the remaining 20 mins to get my meal from the woman on the till who spoke with a very rude attitude. By the time I got it was cold but the food was good would have been better if warm overall I am appalled by the single work rate of one woman who showed no pleasure working there showing no hospitality to the customers and treating them with no gratitude. Other than that Al fine


Ella
Ella

Came into Burger king today for some dinner whilst having a break from my shopping. I was greeted by a lovely looking chap named jack, who was smiling and seemed happy to help with anything i needed. I felt so welcomed and greeted by him, and the service was amazing, he really made my day, cracking jokes, and getting on with me well, all whilst staying professional. I think all staff who work there should aspire to be as cheerful and delightful to interact with. The food came and was absolutely lovely, and when i requested some sauce, once again jack was ready to serve me, still just as welcoming. i have never experienced such amazing customer service at a fast food place before, and Jack, h...

Kategorien

  • Cheese Eine kuratierte Auswahl an handwerklichen Käsesorten aus aller Welt, die mit vielfältigen Geschmäckern und Texturen den Gaumen erfreuen. Perfekt zum Teilen oder individuell mit den idealen Begleitungen zu genießen.
  • Drinks Stillen Sie Ihren Durst mit unserer erfrischenden Auswahl an Getränken, von handgefertigten Cocktails und erlesenen Weinen bis hin zu alkoholfreien Köstlichkeiten, darunter Limonaden, Säfte sowie fachmännisch gebrühter Kaffee und Tee. Perfekte Ergänzungen zu Ihrer Mahlzeit!
  • Burgers Saftige, geschmackvolle Burger, hergestellt mit hochwertigen Zutaten, von klassischem Rindfleisch bis zu einzigartigen vegetarischen Optionen, alle serviert mit frischen Belägen und einer Auswahl an handgeschnittenen Pommes oder einem knackigen Salat.
  • Chicken Saftig und herzhaft, unsere Hähnchengerichte werden mit zartem Fleisch, geschmackvollen Gewürzen und vielfältigen kulinarischen Inspirationen hergestellt. Genießen Sie eine köstliche Vielfalt, die sicher jeden Gaumen zufriedenstellt.

Ausstattung

  • Delivery

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