Telefon: (+44)2085994990
Adresse: 631 High Road, Ilford I-IG3 8RA, United Kingdom, ILFORD
Stadt: ILFORD
Gerichte: 4
Bewertungen: 2076
"Paid for 16 oz of beef patty, received 12 oz (365 grams) a big discrepancy and when you consider that 16 oz vs 12 oz costs £4 more you would expect to receive exactly that. When I contacted the owner, he advised that all weights advertised are pre-cooking, and so a 16 oz burger is in fact 12 oz, a 8 oz 4 oz and so on. If I were the owner and valued the integrity of my business, I would add extra meat to account for the shrinkage, or add a disclaimer on delivery sites to inform customers of the same otherwise you are misrepresenting an item. Another piece of advice to the owner is not to dismiss a customers concerns by using the premise ‘I’ve got a reputable business and don’t receive complaints of this nature’ thus trivialising their concern. Treat each concern individually and with a helpful attitude. As for the burger, the patties contained too much flour (which is typically used as a binding agent, just less) making them very rubbery and without flavour, which left much to be desired."
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