Telefon: +441619296332
Adresse: Stockport Road, Trafford, United Kingdom
Stadt: Trafford
Menü Gerichte: 7
Bewertungen: 596
Webseite: https://oldhallaltrincham.co.uk
"I phoned on Sunday morning to book a table for Sunday Lunch. I was told that they had no tables available at 1pm and if we were to arrive as a walk in we would have to wait an hour for food. I was advised...that I could book at table at 2.30 instead. When we arrived at 2.30 I was told there was a 45 minute wait on food, which I found to be unfair since we had booked a table to avoid such a wait. When I asked to speak to the manager, she came out and was unbelievably rude, spoke over me and was very unprofessional. I have never been spoken to like that as a customer before. I was calmly trying to make the point that when you book a table you shouldn’t then be told that there’s a big wait because it has been busy with people who hadn’t booked a table. I was trying to express that it is the managements job to ensure that the kitchen can cater properly for the tables they have reserved. I was not able to say much because the manager was so rude. We left, very upset and shocked at the treatment we had received, with two hungry children. Not ok."
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Trafford, UK, vereint modernes Leben mit historischem Charme. Typische Speisen sind der berühmte Manchester Tart und herzhafte Gerichte wie der Lancashire Hotpot, die die lokalen kulinarischen Traditionen widerspiegeln.