Telefon: +441524751767
Adresse: Ashton Hall Garden Centre, Maidstone, United Kingdom
Stadt: Maidstone
Gerichte: 3
Bewertungen: 191
Webseite: http://www.ashtonhallgardencentre.co.uk/The%20Tea%20Room/Peartree.html
"I have visited this restaurant a few times and it is usually good. The waiting staff are all very friendly and helpful. I ordered two cheese and swirl cakes with chips, but when it arrived, one was cold and the other was lukewarm. I mentioned this to a coworker who was apologetic and took them back. When they returned 5 minutes later, one cake was still lukewarm and the other was warmer, but had been swirled with a fork. The waitress explained that the kitchen thought it was warm because the cheese had melted. I pointed out that if something is microwaved, the edges may be warmer than the center, which is basic food preparation. I asked for a refund and for the manager to come speak to me, but they never appeared. A lady on the street sorted it out and apologized. Despite the friendly staff, I believe the kitchen needs to invest in a food thermometer to avoid these issues. I don't like to leave bad reviews, but I wanted to share my experience. If you would like to discuss this further, please let me know. I believe my feedback is fair."
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