Telefon: +442076219955
Adresse: 140-144 Leadenhall Street London, EC3V 4QT, United Kingdom
Stadt: London
Gerichte: 9
Bewertungen: 8451
"We had a booking for 6pm for bottomless brunch for my mum 's birthday. We arrived and was served our first drink after 20 minutes, the food was then brought over about 40 minutes into our sitting. When the food was bought over we were decided to order a second drink, after an hour and 15 minutes since arriving, we had still only had 1 drink. We asked a waitress who said she would speak to the bar staff who in turn offered us the chance to start our bottomless sitting again and have the whole 2 hours restarted, however we had already booked plans for afterwards so could not extend our sitting further. Shortly after 3 out of 4 of our table received their second drink, and the fourth member of our table waited a further 10 minutes for their drink, we had all ordered the same drink so not sure why we were only given 3 out of the 4. We asked to speak to the manager who told us he had only just arrived and was unaware of the situation, he asked us what we would like to do about the situation. When we complained we felt we had not gotten our value for money, he kindly bought over 3 drinks for each of us. Although this was a nice gesture, we then had not very long to rush and finish the 3 drinks before we had to leave to get to our plans for afterwards. The staff weren 't very attentive at all and we had to flag waiters down to order a drink or to clear our table, very disappointing as this was a birthday brunch and it put a damper on the evening and we felt we wasted our money. It was also advertised as a disco brunch however there was not much music, and the music that did play certainly wasn 't disco... Taylor Swift for example. Also, once we had paid our bill and was leaving, we had another staff member ask us 'have you paid ', which was quite insulting. Wouldn 't recommend, there are better brunches out there with better value for money!"
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