Telefon: +441912130399
Adresse: 121-123 High Street, Newcastle Upon Tyne, United Kingdom, NE3 1HA, Newcastle upon Tyne
Stadt: Newcastle upon Tyne
Gerichte: 8
Bewertungen: 2742
Webseite: https://twitter.com
"Recently visited San Lorenzo, an Italian restaurant, and unfortunately, it seems to be going in the wrong direction. I have been a regular customer for many years and have always enjoyed the food in the past. The experience was just okay during the starters, although they were not fantastic. However, when my partner ordered a carbonara for the main course, it was completely inedible. The sauce had curdled and looked disgusting. When the waitress asked if everything was alright, my partner mentioned that it wasn't great. Instead of simply accepting the comment and offering a replacement, the waitress engaged in a strange exchange, trying to explain how a traditional carbonara should be made. Firstly, a traditional carbonara does not include cream, which was heavily present in the dish we were served. Additionally, the sauce was clearly not prepared correctly, as it was difficult to miss. It was disappointing that the chefs let such a poorly made dish leave the kitchen. The pasta was also overcooked and turned to mush. I used to love this restaurant, but it is clear that it is now on a downward trend. Basic customer service should involve accepting feedback and offering apologies or replacements, rather than lecturing customers. The waitress's attempt at a lecture was frustrating, especially since the information provided was incorrect. A simple apology would have sufficed."
Speisekarte - 8 Optionen
Alle Preise sind Schätzungen.
Risotto
Cremiges Risotto mit Arborio-Reis, verfeinert mit Parmesan und Butter, serviert mit frischen Kräutern und saisonalem Gemüse.
Calzone
Hausgemachter Calzone, gefüllt mit Käse, Schinken, Tomatensauce und frischen Kräutern.
Calamari
Knusprige, goldbraune Tintenfischringe, serviert mit einer würzigen Remoulade oder frischer Zitronenscheibe.
Carbonara
Hausgemachte Pasta mit cremiger Sauce aus Eiern, Parmesan und Speck, gewürzt mit Pfeffer.
Hühnerflügel
Knusprige Hähnchenflügel, perfekt gewürzt und goldbraun, serviert mit einer Auswahl an Dips.
Fleischbällchen
Fleischbällchen in herzhafter Tomatensauce, serviert mit frischem Basilikum und geriebenem Parmesan.
Pasta Bolognese
Hausgemachte Pasta mit einer herzhaften Rindfleisch- und Tomatensauce, gewürzt mit Kräutern und Gewürzen.
User
The food was excellent one of the best Italian meals I have had. Also very good friendly and attentive staff well worth 5 star and will be going back there.
Adresse
Bewertungen
User
Anniversary surprise from the boyfriend. Fantastic atmosphere, food was amazing and social distancing in place with all staff being careful, attentive and helpful all the time!
User
beautiful little restaurant. great food, great customer service. would have been 5 stars, but the music is shocking and my sticky toffee pudding had broken Amaretti Biscuits up!
User
The dining experience at this restaurant was excellent, with delicious food and cocktails. The service was good and we didn't have to wait long for our food. We will definitely be returning.
User
I dined alone but was warmly welcomed and made to feel comfortable! The owner had a pleasant demeanor and appeared genuinely happy. Thank you to all for the fantastic service and delicious food!
User
I recently had a terrible experience at this restaurant - the food was absolutely terrible. When I complained, it seemed as though the staff did not want to hear it, as one worker said to another...
User
Was booked for my grandaughters birthday the staff were fantastic and the owner is a fast draw artist, drew a picture of my grandaughter and she was chuffed. Also the food was first class. Can't wait to go back.
User
The pizza was absolutely delicious and the service was great for the price. Our only issue was with the limited options on the menu included in the offer. There were only 5 pizza and 5 pasta options, with no main menu full of appetizers, desserts, etc. Despite this confusion, we still had a wonderful time!
Glynis
I treated a friend for their birthday at this restaurant. Despite not being very busy, it didn't take away from the overall experience. The food was absolutely delicious and the staff's recommendations were fantastic. We loved it so much that we practically licked our plates clean. I would highly recommend this restaurant.
gazbaz
Recently visited San Lorenzo, an Italian restaurant, and unfortunately, it seems to be going in the wrong direction. I have been a regular customer for many years and have always enjoyed the food in the past. The experience was just okay during the starters, although they were not fantastic. However, when my partner ordered a carbonara for the main course, it was completely inedible. The sauce had curdled and looked disgusting. When the waitress asked if everything was alright, my partner mentioned that it wasn't great. Instead of simply accepting the comment and offering a replacement, the waitress engaged in a strange exchange, trying to explain how a traditional carbonara should be made....
Kategorien
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Pizza Tauchen Sie ein in unsere perfekt gebackenen Pizzen, zubereitet mit handgeworfenem Teig, reichhaltiger Tomatensauce und einer Mischung aus Gourmet-Käsen. Jede Scheibe platzt vor frischen Belägen und sorgt für einen köstlichen Bissen jedes Mal.
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Pasta Freuen Sie sich auf unsere Auswahl an klassischen und zeitgenössischen Pasta-Gerichten, die alle mit frischen, hochwertigen Zutaten und geschmackvollen Saucen zubereitet werden, die in jedem Bissen das Wesen der italienischen Küche einfangen.
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Steak Genießen Sie erstklassige Stücke von saftigen, zarten Steaks, die fachmännisch zur Perfektion gegrillt werden. Jeder Bissen bietet eine Geschmacksexplosion, serviert mit klassischen Beilagen und köstlichen Saucen, um Ihr kulinarisches Erlebnis zu bereichern.
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Italian Genießen Sie die reichen und vielfältigen Aromen Italiens mit unserem Menü, das klassische Pasta, herzhafte Risottos und traditionelle Fleisch- und Meeresfrüchtegerichte bietet, alle mit authentischen Zutaten und Leidenschaft zubereitet. Buon appetito!
Ausstattung
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Takeout
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Seating
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Free Wifi
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Visa Card
