Smiths - Speisekarte

This 4 star review is for the restaurant not the hotel room. The menu was varied and offered a good selection for vegans and vegetarians. Staff in the restaurant and bar were very helpful and friendly.

We were here for a wedding. Reception and bar etc is modern and new. Bedroom was large but old fashioned and in desperate need of updating. The lifts are creaky and old. Receptionist was helpful and friendly. Good choice at breakfast. Black pudding was very rubbery.

Nice … BUT ….. The menu is nice but in my view a little limited, not cheap…. The steak was however perfect, but at this price point the chips being extra was a surprise and they were not even made from fresh potatoes…. 99% sure they came from the freezer…. Also the ice cream for desert had chunks of ice in it, often a sign of a lower quality . So nice food but given the expected standard…. Didn’t impress …. Speisekarte ansehen

Disappointing experience. We visited the hotel restaurant and as non-residents, we were restricted to eat in the conservatory area which consists of comfy chairs and low tables- not the best dining experience. I ordered the pasta which was not cooked well and my partner had the buttermilk chicken burger which he liked. The drinks took forever to arrive, we were already halfway through our meal before they were served. The environment was really nice so it was a shame that our experience was not more positive. It wasn’t a particularly busy night

We stayed here 21st of September, we had a wedding package for six people. We upgraded our room to the Ash Suite and I would definitely recommend doing this as it was a lovely spacious room with a spacious balcony and gave myself and my two witnesses plenty of room to get ready. The room had a dining table and chairs, sofas and a super king size room. The double rooms we booked for our guests were clean, but the lighting was a full soft yellow so we would’ve struggled to get ready on those rooms. The food in the restaurant was lovely and we had a fabulous wedding meal which again upgraded, and for the extra it was worth it. We were served in the bar by Thomas and Ryan on both nights and they...

What an amazing experience. My daughter was married at Gretna and organised it all through this wonderful hotel. The reception was held here also. The food was fabulous, the staff had nothing is too much trouble attitude, making the whole experience extra special. My mother couldn 't attend through illness and really wanted to try the fishcakes, they went out of their way to arrange one to take home for her . Really excellent service. The gentleman who organised the occasion during the day made us all feel relaxed and happy. Saying this all the staff are brilliant I can 't pick one member above another. The wedding was just as my daughter wanted all went smoothly without hiccup. The cake, p... Speisekarte ansehen

Stayed at the Smiths hotel for my brothers wedding. Arrived thinking the place would be tacky because of what it’s there for as a runaway hotel to accommodate for the fleeing wedding couples. The hotel was fantastic, very trendy inside. The staff couldn’t do more for you they were exceptional extremely friendly attentive. The bedrooms were superb, very spacious comfortable, except the mattresses, this is the only downfall to the hotel are the beds they are terrible, too soft nothing there to support your body whilst laying on them. The restaurant food is superb, presentation is appealing to the eye. The restaurant staff definitely need praising because they were lovely very good at their job...

We got married at Gretna Green 10yrs ago and stayed at the Smiths hotel and it was great (although the room was a bit dark and lighting too poor to apply wedding makeup) , so we booked to come back and stay while we renewed our vows. This time was a bit disappointing, nothing had been refurbed; the room was practically identical in decor to the one we’d stayed in 10yrs ago! The lighting was just as poor and the a/c wasn’t working. It was stifling trying to blow dry your hair in a room that has a tiny window that only opens 4” Gemma on reception was lovely and made our stay really as she was very helpful and professional as was the other lady on reception but the rest of the staff acted like...

We arrived early due to journey time so we went to see if we could check in early, we were told we could not check in early (which we did not expect) but wanted to leave our luggage for later on so that we could go and have a look around the local areas, we were told that they could not do this due to not having any storage area. Check in time finally arrived and 3 of the party went to check in and were told that they had to pay £100 gold fee against your room for damages and as the bar do not accept cash or card payments after 11pm. We were not told of this and neither were the bride and groom. On going to our room it was noted that the key for my elderly grandfather did not work after nume... Speisekarte ansehen