Telefon: +442077388953
Adresse: The Bobbin 1-3 Lillieshall Road London, SW4 0LN, Clapham, United Kingdom
Stadt: Clapham
Menü Gerichte: 35
Bewertungen: 3366
Webseite: http://www.thebobbinclapham.com/
"I’ve been coming to this place for years having grown up in the area but I was hugely disappointed by my recent experience. We were a party of five family members meeting for a pre Christmas get together including my elderly parents (both in their mid/late 80s). We were told that our booking was for two hours yet we were seated 25 mins late, despite arriving on time, and then harassed to leave at the initial booking end time without any consideration to the fact that we were seated late. When we’d been sat for a few minutes the waiter came over and said that she’d need to take our order as the kitchen was closing soon. We ordered some extra drinks, when they arrived two of the three drinks were wrong. A Diet Coke instead of a Coke Zero, some random beer instead of a cider. My brother swapped his out at the bar but I just made do. There was no vegetarian/vegan main on the menu. I’ve been in pubs on the Outer Hebrides with a better vegetarian offer. This is Clapham. The waiter did acknowledge that it wasn’t good enough and initially pointed me towards the three cold veg/vegan starters but then said they could ask the chef if they could do me ‘something’. That ‘something’ turned out to be pasta and vegetables or risotto with broccoli etc. I opted for the risotto. What arrived was a very sad, grey, watery risotto with a few pieces of mushroom. We weren’t offered the dessert menu presumably because the kitchen had closed sometime previously. The pub was exceptionally busy and I could see the staff were doing their best in trying circumstances and were all very pleasant but why did the pub take our booking in the first instance? It seemed like a situation of trying to cram in as many bookings as possible in the lead up to Christmas to make as much money as possible without any consideration of the customer’s experience. This isn’t a cheap pub and what we had was a third rate experience instead of the joyful Christmas get together that we were all hoping for. There are plenty of other places to eat in Clapham and in future I will be doing just that."
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