Telefon: +442920228628
Adresse: 25 Caroline Street, CF10 1FF, Cardiff, United Kingdom
Stadt: Cardiff
Menü Gerichte: 35
Bewertungen: 6584
"Unfortunately I cannot recommend after my experience. Previous visits have been great however this time I felt the service was not as good as previous. We were hosting guests too so this was not a great experience for us. This was pre booked therefore they knew we were coming therefore I'd have expected a better service. We were welcomed by the starters that were not available x2. It was not until the starters were provided to us that we then told 3 of main meals were not available that we had already ordered. Slightly embarrassed as our guests had ordered these. There were several dishes that were not available as well as side dishes. We were told they were a chef down and also that the new system's was not working which meant our mains had gone to another table meaning we had to re order. Having visited previously and had excellent service, I am somewhat disappointed with the numerous issues we experienced. I appreciate things do go wrong but in this instance something provided as a goodwill as we had chosen this restaurant would have been appreciated."
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