Golden Key - Speisekarte

Priory Road, IP17 1SA, Suffolk Coastal, United Kingdom

🛍 Steak, Pasta, Salads, Coffee

3.8 💬 564 Bewertungen
Golden Key

Telefon: +441728688510

Adresse: Priory Road, IP17 1SA, Suffolk Coastal, United Kingdom

Stadt: Suffolk Coastal

Menü Gerichte: 7

Bewertungen: 564

"Our room (Room 2) was spacious and clean. The en suite bathroom was also very spacious and clean. The pub has character and over all our room was as expected. However, there were a few hospitality issues which marred our stay and could easily be fixed. When we checked in we asked what time the bar would be closing, as we were going to an evening performance at Snape Maltings and would be returning later and looking forward to drinks to round the evening off. We were told the bar would be open until late, so thought this would be fine. However, when we returned to the pub at approx. 9.35pm the bar had obviously just shut with a group of staff sitting around a table getting ready to leave. We asked what time the bar was supposed to shut, as it seemed quite early, and was told they shut the bar when the last customer has left. We were not offered a drink to take to our room. As we were staying in a pub with rooms we expected this service to be available for usual licensing hours. The entrance to our room was around the back of the pub and up a small flight of stairs, next the the kitchen entrance. Unfortunately the entrance lobby was cluttered with a large bag of dirty laundry for two days and a pile of clean laundry taking space on an arm chair. The single table in the lobby seemed to be being used as a staff work table and the window sill as a shelf for cleaning products. The whole lobby area gave the impression of being a trade entrance, not a welcoming space for guests to feel at ease passing through. It would be simple to tidy up this area and make it more welcoming for guests. While using the back entrance we unfortunately heard loud foul mouthed conversions from some the staff and were almost locked out when the lunch shift left for a 2 hour unmanned period at the pub. The selection of tired tea bags, packet coffee and UHT milk made for a forlorn beverage offering. However, we did ask for a jug of fresh milk and were provided with it. It would be good to offer this option for guests, as well as making the tea and coffee options more premium. For breakfast we both ordered the smashed avocado and poached egg on toast. The bread was dry/stale, toasted like a crouton with no butter or oil, the avocado was plain and the poached egg was not runny. The dish was edible so we didn’t mention it as we don’t like to see food waste in the event of being offered a replacement. There was jam and honey but no toast was offered to any table. As there are only 3 rooms to cater for it should be manageable to provide a good quality breakfast, not one that lacked finesse and was disappointing. The staff vacate the premises over night and for two hours in the afternoon, so there is no one present. There is an emergency number to call should an incident occur. We did have a comfortable, quiet sleep, so that was good. We put all these points to the member of staff when we checked out and she politely listened. She confirmed that the bar does actually close when the last customer has left, but we were customers staying in a pub with rooms and it is reasonable to expect the bar to be open until ay least 10.30 or 11 as an interpretation of ‘late’ on the signage. She said she would be feeding back all our issues to the staff team. We hope these are taken on board, as the issues are simple to remedy."

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Voyage41178381846 Voyage41178381846

Last minute Saturday evening meal, the service was awesome, the food was amazing. We often frequent this pub, never disappointed.

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Bewertungen

Global22864613842
Global22864613842

Best Steak Ale pie ever had by my local friend. I had delicious pan cooked Cod. Just lovely. Pleasant service, prompt, very enjoyable meal.


carolyno578
carolyno578

We had a great meal and the service was excellent. Staff friendly, booked the day before and we had a very enjoyable evening. Varied menu, good fish choices, reasonable prices and good ambience.


Julie
Julie

Lovely little pub. Very friendly staff. Superb menu with plenty of choice. Dog friendly too. We liked it so much we visited a couple of times. Indoor or outdoor seating. Plus a separate restaurant area. Speisekarte ansehen


Sunshine24608471828
Sunshine24608471828

Called in on the off chance (Easter Saturday) not expecting to be able to be seated. They found us a table and we ate and drank. The service from all the staff was great, very friendly and helpful. Food and ale was fab too. Pub...


Helen
Helen

Went in for dinner having walked the sailors' path from Aldeburgh. My friend had smoked haddock and spring onion fishcakes. These were vaguely fishy, no flakes of haddock noticeable and no spring onion . Salad tired and mayo not curried. Therefore a complete disappointment re...


robfear2012
robfear2012

Plenty of fish on the menu and specials board. Having ordered haddock and quiche behind 2 groups of 6, unfortunately it was an hour before we saw our food, for which the friendly staff were very apologetic. I probably should have asked for some additional vegetables to accompany my fish. Both meals were hot and flavoursome. Good beer too. Speisekarte ansehen


Donnasharpe89
Donnasharpe89

I had the best stay! the bed was so comfortable I slept like a log. You get a real Suffolk experience at the golden key. The room was very spacious, clean and really well decorated. The bathroom was especially lovely. I had a full English which was absolutely delicious! I loved my stay and would definitely stay again. All the staff were very chatty and really welcoming. I noticed this with other guests too not just myself.


DaveHughesKendal
DaveHughesKendal

Whilst staying in Snape for the week we have eaten twice at The Golden Key. Great pub with a local feel, whilst obviously being popular judging by the number of people who’d travelled from further afield to eat there . A great range of beers including Adnams and an excellent menu with specials, which changes throughout the week. Would thoroughly recommend eating at the Golden Key . Would also recommend it’s sister pub The Plough and Sail (500 metres down the road at Snape Maltings)…


Rodger
Rodger

Our room (Room 2) was spacious and clean. The en suite bathroom was also very spacious and clean. The pub has character and over all our room was as expected. However, there were a few hospitality issues which marred our stay and could easily be fixed. When we checked in we asked what time the bar would be closing, as we were going to an evening performance at Snape Maltings and would be returning later and looking forward to drinks to round the evening off. We were told the bar would be open until late, so thought this would be fine. However, when we returned to the pub at approx. 9.35pm the bar had obviously just shut with a group of staff sitting around a table getting ready to leave. We... Speisekarte ansehen

Kategorien

  • Steak Genießen Sie erstklassige Stücke von saftigen, zarten Steaks, die fachmännisch zur Perfektion gegrillt werden. Jeder Bissen bietet eine Geschmacksexplosion, serviert mit klassischen Beilagen und köstlichen Saucen, um Ihr kulinarisches Erlebnis zu bereichern.
  • Pasta Freuen Sie sich auf unsere Auswahl an klassischen und zeitgenössischen Pasta-Gerichten, die alle mit frischen, hochwertigen Zutaten und geschmackvollen Saucen zubereitet werden, die in jedem Bissen das Wesen der italienischen Küche einfangen. Speisekarte ansehen
  • Salads Frisch und lebendig, unsere Salate werden aus saisonalen Zutaten und einer Mischung aus knackigem Grün, buntem Gemüse und einzigartigen Dressings zubereitet, die eine köstliche und gesunde Wahl für jeden Gaumen bieten.
  • Coffee Genießen Sie unsere reichhaltige und aromatische Kaffeeauswahl, die fachmännisch gebraut wird, um Ihre Sinne zu wecken. Von klassischem Espresso bis zu cremigen Lattes entdecken Sie die perfekte Mischung, um Ihren Tag mit einer geschmackvollen Note zu beginnen.

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"This wasn’t our first visit (the previous occasion was more positive than this) but this was really quite poor. Problem after problem, service was poor and just not very welcoming. Firstly, drinks weren’t available issues with draft, but then bottles weren’t available either. So there was a very limited selection of drinks on offer and the staff weren’t proactive in advising what was available. So it was request and receive a no! Secondly, the food was poor. The starters were shocking. Really quite bad. There was a bit of redemption from some of the mains, but we elected to not proceed with anything else as it wasn’t great. We had to wait ages for drinks and foods to arrive despite the fact that the restaurant was practically empty and many staff present. Frequently there were 3 staff at the back of the room standing about chatting, but they weren’t attentive to our needs. They didn’t check around the room to see if guests required additional drinks or require plates clearing. They didn’t check to see how the food was and when we complained regarding a starter they simply didn’t know how to handle it. When the draft beer came back on there was no proactive behaviour in returning to the table and letting us know so that more drinks could be ordered. Drinks were poured in wrong glasses, plates were cleared whilst people were still eating and then not cleared when they needed to be! Simply put the staff working had no idea on what table service should be perhaps they had received no training which is a major failing when the restaurant is part of a hotel. It was not welcoming. The restaurant was freezing cold. The service was really very poor and the food disappointing. They also don’t take dogs which in Aldeburgh is a bit weird. There is plenty of space and the tables are large so they would not be in the way. We won’t be returning."