Telefon: +442088139354
Adresse: 202 Western Road, Ealing, United Kingdom
Stadt: Ealing
Gerichte: 7
Bewertungen: 2927
Webseite: https://www.princeofwalessouthall.com
"I ordered from here through Deliveroo last night as last time I got food from here it was delicious. The delivery said 40 minutes, there was an issue with the driver, granted not the restaurant’s fault. When I called the restaurant and spoke to a so called “manager” he apologised but also continues to say the driver kept saying 5 minutes 5 minutes. Knowing the food had been sitting out for long enough already it continued to sit out whilst waiting for a driver. When I mentioned this to the “manager” he said we don’t have things to keep the food warm. I mentioned knowing he knew the driver was taking longer and food had been sitting out for over 45 minutes that he should have made fresh food to which his response was then we will have to waste more food. This to me was unacceptable, He willingly gave our freezing cold stale food to the driver to be delivered to us to be thrown straight in the bin. The onion bhajis is where in the bottom of the plastic bag not even in the packaging. In one breath he said we don’t have contact with Deliveroo and then said I have contacted them to see how long the driver would be, obvious lie. This is not the kind of response you would expect from a manager who would willingly give out cold food to save money but disappoint the customer. So so disappointed in this place it’s unreal."
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