Urban Burger - Speisekarte

44 Queen Street, Exeter, EX43SR, United Kingdom

🛍 Diners, Burger, American, Fast Food

3.7 💬 3 Bewertungen

Telefon: +441392422999

Adresse: 44 Queen Street, Exeter, EX43SR, United Kingdom

Stadt: Exeter

Gerichte: 35

Bewertungen: 3

"This restaurant offers a West Country twist on the classic American diner, with a focus on burgers made from the local 'Ruby' breed of cow."

Michèle Michèle

Ruby is conveniently located right next to Exeter Central train station.

Adresse

Karte anzeigen

Bewertungen

Adriana
Adriana

As Americans living in Exeter, my family and I are always intrigued by restaurants that boast an "American" atmosphere.


Artur
Artur

This restaurant offers a West Country twist on the classic American diner, with a focus on burgers made from the local 'Ruby' breed of cow.

Kategorien

  • Diners Klassische Diners servieren eine Vielzahl herzhaft-wohliger Speisen, von ganztägigen Frühstücken und saftigen Burgern bis hin zu hausgemachtem Hackbraten, cremigen Milchshakes und klassischen amerikanischen Pies in einer gemütlichen, nostalgischen Atmosphäre.
  • Burger Saftige, mundwässernde Burger, perfekt gegrillt, mit einer Auswahl an Gourmet-Belägen. Wählen Sie aus klassischen Cheeseburgern oder erkunden Sie kühne, kreative Kombinationen für ein geschmackvolles Erlebnis.
  • American Genießen Sie klassische amerikanische Aromen mit unserem vielfältigen Menü, das saftige Burger, knuspriges Brathähnchen, herzhafte BBQ-Rippchen und frische Salate bietet. Schwelgen Sie in zeitlosem Komfort mit jedem Bissen, kreiert, um alle Geschmäcker zufriedenzustellen.
  • Fast Food Genießen Sie eine Vielzahl von schnellen und köstlichen Mahlzeiten, die sich perfekt für unterwegs eignen. Von saftigen Burgern und knusprigen Pommes Frites bis hin zu erfrischenden Getränken – unser Fast-Food-Menü stillt Ihre Gelüste mit schnellem Service und unwiderstehlichen Aromen.

Ausstattung

  • Delivery

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"Owner rude and arrogant! And you can’t trust them and they won’t make your order right by just saying too busy to make it right! I called in to make a booking but told no tables available but I could place an order for takeaway so I ordered two gluten free pizzas. I also asked what size are the gluten free pizza crust and was told 11”. I was told I would need to wait 1 hour 30 minutes and I agreed. I ordered the Gluten free 11 “ crust as advised for one Olive Tree and one Garlicky . When I arrived, I asked the person with the pizzas to confirm the gluten free pizzas. She looked a bit worried and said they were not gluten free. I asked the other girl if I would have to wait another 1.5 hrs and she said they would expedite my pizzas. The owner came over and said he had two vegan pizzas for 8:30 pm and I said that is not what I ordered. He said he was too busy to remake the pizzas. He said the girl that took the order said she didn’t remember gluten free was ordered. As a Celiac , those are the first words out of my mouth when I order any food and I also inquired the size of the gluten free crust and frequently they are pre-made and sealed and I was told they are 11”. He would not remake the pizzas as he said he has to trust his staff. So he implies the customer are lying and uses it as an excuse to not make it right. It doesn’t excuse not remaking the pizzas correctly as ordered gluten free as I was told a few minutes earlier. I assured him I ordered both pizzas gluten free and my wife came in and also confirmed as she heard me place the order on the phone. I realize this pizza must be well done and popular but not to remake the pizzas and imply me a liar and refusing to remake them is unprofessional. I find his behavior arrogant, rude and unprofessional and just because he went to Italy to learn how to make pizza doesn’t make him a good owner and manager. Hopefully, he won’t blow off this review but learn from it. Always make it right for your customers! And never insult your customers! It also suggest he doesn’t care about his customers because he is too busy. He walks away and just repeats he has to trust his employees. Poor excuse for not making the pizzas as ordered! Employees can make mistakes and as a Coeliac I will also double check as I did when I came to pick up the pizzas. I would advise Coeliacs to not try these pizzas as you can’t trust them to make them to your order. Peace be with you! Dietary restrictions You cannot trust this place to make your gluten free as ordered and they won’t remake it if they made it wrong and just say I have to trust my staff. Very Poor attitude from an owner and a bit arrogant! Customers don’t appear to be important and must be lying if they get an order wrong."